+
+

Related Products

  • Universal Knowledge
    16 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • DriveStrike
    25 Ratings
    Visit Website
  • HubSpot AEO
    151 Ratings
    Visit Website
  • Procare
    3,575 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • ChatD&B
    Visit Website

About

Let LabiKnow Knowledge base deal with your customers' questions and issues 27/4. Deliver outstanding self service customer support. Knowledge base comes with an easy to use online editor which allows to create interactive content for the end user. Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples. Cross platform on desktop or mobile device your customers will be able to find answer to their questions, solutions to their issues or contact you via ticket(email). Labiknow help center software make it easy to customize design up to your brand preferences. Helps you reduce number of incoming customer support requests by up to 80%. Why bother answering frequently asked questions, copy and pasting the same information to the chat or ticket when you can let your customers help themselves. No need to setup difficult chatbot sequences. Let users find information by easily enter search keywords or phrases on the help widget.

About

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge base software for businesses looking to create customer support help articles, onboarding guides, help docs, and answers to frequently asked questions

Audience

Companies searching for a Knowledge Management platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
5 Agents
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LabiKnow
Founded: 2019
United States
labiknow.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/knowledge-management/

Alternatives

Kaleo

Kaleo

Kaleo Software

Alternatives

KnowledgeBase

KnowledgeBase

LiveChat Software
KnowledgeBase

KnowledgeBase

LiveChat Software

Categories

Categories

Integrations

Oracle Cloud CX Not Supported
Oracle Intelligent Advisor Not Supported
Oracle Service Not Supported

Integrations

Oracle Cloud CX Supported
Oracle Intelligent Advisor Supported
Oracle Service Supported
Claim LabiKnow and update features and information
Claim LabiKnow and update features and information
Claim Oracle Knowledge Management and update features and information
Claim Oracle Knowledge Management and update features and information