Omnistar Kbase

Omnistar Kbase

Omnistar
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About

Let LabiKnow Knowledge base deal with your customers' questions and issues 27/4. Deliver outstanding self service customer support. Knowledge base comes with an easy to use online editor which allows to create interactive content for the end user. Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples. Cross platform on desktop or mobile device your customers will be able to find answer to their questions, solutions to their issues or contact you via ticket(email). Labiknow help center software make it easy to customize design up to your brand preferences. Helps you reduce number of incoming customer support requests by up to 80%. Why bother answering frequently asked questions, copy and pasting the same information to the chat or ticket when you can let your customers help themselves. No need to setup difficult chatbot sequences. Let users find information by easily enter search keywords or phrases on the help widget.

About

Your users can fill out a web based ticket and the information will be stored in the administrative area and your staff will get notified. Our customer support software inclues a powerful knowledge base feature to help educate your customers. Your users will be able to send you an email with their questions and you can setup the software to automatically pull in the email and create a support ticket and notify your staff. Your customers will be able to request a live chat from your web site. You will be able to add chat icons to any page of your web site and let your users know if you are online. You can also initiate a chat with your web site users. The Omnistar Knowledge Base package provides you with all the functionality needed to create a fast, simple and functional knowledge base solution for your customers that is easy to administer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge base software for businesses looking to create customer support help articles, onboarding guides, help docs, and answers to frequently asked questions

Audience

Enterprises in search of a knowledge management software solution to optimize their knowledge base and customer service

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
5 Agents
Free Version Not Supported
Free Trial Supported

Pricing

$27 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

LabiKnow
Founded: 2019
United States
labiknow.com

Company Information

Omnistar
Founded: 1999
United States
omnistarkbase.com/knowledge-management-software.htm

Alternatives

Kaleo

Kaleo

Kaleo Software

Alternatives

InstantKB.NET

InstantKB.NET

InstantASP
KnowledgeBase

KnowledgeBase

LiveChat Software
NotoWare

NotoWare

Tri-J Solutions

Categories

Categories

Integrations

Google Ads Not Supported
MySQL Not Supported

Integrations

Google Ads Supported
MySQL Supported
Claim LabiKnow and update features and information
Claim LabiKnow and update features and information
Claim Omnistar Kbase and update features and information
Claim Omnistar Kbase and update features and information