Related Products
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About
Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.
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About
Whether quick conversations in the chat, cooperation in the microblog or thematic exchange in the forum - communication in the company succeeds with XELOS. Organize your projects in groups, invite colleagues, distribute tasks and work together on documents. Regardless of whether it is news, important instructions, project details, customer data and general documents - all knowledge and information is always well organized and easy to find. With the numerous apps and professional add-ons you expand the possibilities of your XELOS system. This is how XELOS adapts perfectly to your company.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and businesses seeking a solution to improve their customer service
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Audience
Anyone searching for a social workplace software
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$55 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationKundo
Sweden
kundo.se
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Company InformationXelos
Germany
www.xelos.net/en/home/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Community Features
Content Management
Supported
Content Moderation
Supported
Discussions / Forums
Supported
Event Management
Supported
Group Management
Supported
Ideation / Crowdsourcing
Supported
Member Directory
Supported
Membership Management
Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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