KorimaaAkash Gupta
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SABA ChatbotSABA Hospitality
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Related Products
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About
Korimaa is a WhatsApp-based guest-assistance service for hotels. It answers common questions using hotel-approved information, accepts guest service and menu-order requests, gathers guest feedback, and routes requests or complaints to the appropriate hotel team. Guests can ask for a person when needed and use their existing WhatsApp app without installing a separate guest app. Hotel staff remain responsible for reviewing, confirming, and fulfilling requests. The service is configured around each property's details and workflows, with direct integrations for IDS Next and Opera PMS.
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About
Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hotel owners, managers, and guest-service teams.
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Audience
Hotels and hospitality companies requiring a solution to enhance their guest experience and streamline operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingPricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAkash Gupta
www.korimaa.com
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Company InformationSABA Hospitality
Founded: 2017
China
sabahospitality.com/chatbot-hub/
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Categories |
Categories |
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Integrations
Facebook Messenger
Not Supported
IDS Next
Supported
Knowcross
Not Supported
LINE
Not Supported
Oracle Hospitality Reporting and Analytics
Not Supported
Slack
Not Supported
Tripadvisor
Not Supported
WeChat
Not Supported
WhatsApp
Supported
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Integrations
Facebook Messenger
Supported
IDS Next
Not Supported
Knowcross
Supported
LINE
Supported
Oracle Hospitality Reporting and Analytics
Supported
Slack
Supported
Tripadvisor
Supported
WeChat
Supported
WhatsApp
Not Supported
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