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About

Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences.

About

Scale your sales and ops team with our AI agent that can perform complex tasks in multiple languages, over text and calls with enterprise-grade security. AI + human agents can work seamlessly together at 100x the efficiency. Access every call, which is automatically displayed as a chat and can also be listened to via a recording. Effortlessly review the accuracy of responses generated by AI agents. Create multiple agent development paths by connecting checkpoints with calls, wait times, SMS, and reminders through WhatsApp. Create custom workflows powered by AI agents in a few clicks. Customize your AI agent by cloning your best agent's voice, style, tone, knowledge base, and use case easily from our dashboard. We support text, voice, and digital messaging seamlessly. Stop wasting money on procuring dozens of vendors to deliver an AI-native call center stack.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Kore.ai is designed for enterprise organizations, business leaders, IT teams, customer service departments, and regulated industries seeking scalable AI agent platforms for automation, customer engagement, and employee productivity

Audience

Enterprises looking for an AI solution to manage their calls, customers, and sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to configure, no-code solution, out of bot integration with major content sources like SharePoint, Service now, Confluence, Oracle Knowledge, Google Drive, Azure Blob, One drive etc.. Has debug window which allows to analyze which chunks been sent to LLM and how many were used by LLM, and tokens been consumed, prompt template support, different LLM model integration support, business rules abased filtering, support advanced RAG, chunk overlapping and other adv. features

Cons

  • Not much as I know, better to support Video and Image searches which is in the future road map.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Kore.ai
Founded: 2013
United States
kore.ai

Company Information

TalkStack AI
Founded: 2023
United States
www.talkstack.ai/

Alternatives

Alternatives

Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

Zendesk
Amazon Bedrock
Amazon Connect
Asana
Dialogflow
Drift
Freshdesk
Gmail
HERE
HubSpot Customer Platform
HubSpot Service Hub
Microsoft 365 Copilot
Microsoft Azure
NiCE CXone Mpower
SAP ERP
ServiceNow
Slack
Stripe
Unblu
Value Innovation Labs Enterprise HRMS

Integrations

Zendesk
Amazon Bedrock
Amazon Connect
Asana
Dialogflow
Drift
Freshdesk
Gmail
HERE
HubSpot Customer Platform
HubSpot Service Hub
Microsoft 365 Copilot
Microsoft Azure
NiCE CXone Mpower
SAP ERP
ServiceNow
Slack
Stripe
Unblu
Value Innovation Labs Enterprise HRMS
Claim Kore.ai and update features and information
Claim Kore.ai and update features and information
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Claim TalkStack AI and update features and information