SynKEdge

SynKEdge

Synergy Computer Solutions
ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

It is a known fact that in today’s ever-changing business scenario, nothing is constant but the change itself. In such dynamic business situations it is imperative to synergize Knowledge, People and Business in right perspective; to get an optimal performance from employees. For that, a strong Knowledge Management practice is the key. Store all Knowledge assets in a structured way. Provide all employees easy and quick access to SME’s. Enable Knowledge Sharing activities easier and faster. Facilitate more employees to participate in KM practice. Allow easy search and recall of any knowledge assets across organization. Knowledge Management is the discipline that enables organizations to identify, understand, build and leverage their competencies. Businesses that learn to harness their Knowledge Assets reap its benefits in the form of sustainable and profitable growth.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a knowledge management solution to search, store and share all corporate knowledge assets

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Synergy Computer Solutions
Founded: 1995
United States
www.synergycom.in/SynKEdge.html

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Alternatives

Auros

Auros

Auros Knowledge Systems
Panviva

Panviva

Upland Software
OneWindow Workplace

OneWindow Workplace

One Window Workplace by Withum
Lemon

Lemon

Sensor Digitalmedia Germany

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Desktop.com Not Supported
HP Advance Supported
Indent Not Supported
Microsoft 365 Supported
OpenText Alloy Supported
Outdoo AI Not Supported
Rippling Not Supported
Teamstack Not Supported
Tungsten AP Agility Supported
Zendesk Not Supported

Integrations

Desktop.com Supported
HP Advance Not Supported
Indent Supported
Microsoft 365 Not Supported
OpenText Alloy Not Supported
Outdoo AI Supported
Rippling Supported
Teamstack Supported
Tungsten AP Agility Not Supported
Zendesk Supported
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