SynKEdgeSynergy Computer Solutions
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ScreenStepsBlue Mango Learning Systems
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Related Products
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About
It is a known fact that in today’s ever-changing business scenario, nothing is constant but the change itself. In such dynamic business situations it is imperative to synergize Knowledge, People and Business in right perspective; to get an optimal performance from employees. For that, a strong Knowledge Management practice is the key. Store all Knowledge assets in a structured way. Provide all employees easy and quick access to SME’s. Enable Knowledge Sharing activities easier and faster. Facilitate more employees to participate in KM practice. Allow easy search and recall of any knowledge assets across organization. Knowledge Management is the discipline that enables organizations to identify, understand, build and leverage their competencies. Businesses that learn to harness their Knowledge Assets reap its benefits in the form of sustainable and profitable growth.
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About
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a knowledge management solution to search, store and share all corporate knowledge assets
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Audience
Companies of all sizes seeking a solution to manage employees and training processes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$57.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSynergy Computer Solutions
Founded: 1995
United States
www.synergycom.in/SynKEdge.html
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Company InformationBlue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Desktop.com
Not Supported
HP Advance
Supported
Indent
Not Supported
Microsoft 365
Supported
OpenText Alloy
Supported
Outdoo AI
Not Supported
Rippling
Not Supported
Teamstack
Not Supported
Tungsten AP Agility
Supported
Zendesk
Not Supported
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Integrations
Desktop.com
Supported
HP Advance
Not Supported
Indent
Supported
Microsoft 365
Not Supported
OpenText Alloy
Not Supported
Outdoo AI
Supported
Rippling
Supported
Teamstack
Supported
Tungsten AP Agility
Not Supported
Zendesk
Supported
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