Related Products
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About
In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.
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About
The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels
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Audience
Engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€75 per hotel per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKnowcross
Founded: 2002
United Kingdom
knowcross.com
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Company InformationLoopon
Founded: 2008
Sweden
www.loopon.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Akia
Glowing
INTELITY
IRIS Guest
MVI
SABA Chatbot
SABA F&B Ordering
SABA Host
WhatsApp
protel MICE
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Integrations
Akia
Glowing
INTELITY
IRIS Guest
MVI
SABA Chatbot
SABA F&B Ordering
SABA Host
WhatsApp
protel MICE
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