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About

KloudMD is a cloud-based front-office platform for medical, dental, aesthetic, and other private healthcare practices. It combines an AI receptionist, practice phone service, online appointment booking, and a shared inbox for patient calls, texts, and web chats. The system can book appointments into connected EHR/EMR or practice-management calendars, send reminders and recall messages, and follow up on missed calls. Staff can also manage digital intake forms, payment collection, review requests, email and SMS campaigns, internal team chat, call recordings and transcripts, workflow automation, and reporting on calls, bookings, and revenue. A web dashboard and iOS and Android apps let teams manage office-line calls, messages, and schedules. KloudMD lists integrations with medical, dental, and specialty-practice systems, and provides a REST API and webhooks for connecting other tools.

About

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Medical, dental and aesthetic practices that want online booking, patient texting and call answering tied into their EHR/EMR

Audience

Doctors and healthcare organizations looking for a healthcare reputation management platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

KloudMD
kloudmd.com

Company Information

RepuGen
Founded: 2016
United States
www.repugen.com

Alternatives

Alternatives

myPracticeReputation

myPracticeReputation

Practice Builders

Categories

Categories

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Dentrix Supported
DrChrono Supported
EagleSoft Supported
AdvancedMD Not Supported
Aesthetic Record Supported
Boulevard Supported
Mindbody Supported
ModMed Supported
NextGen Healthcare EHR Not Supported
Open Dental Software Supported
PatientNow Supported
SimplePractice Supported
TherapyNotes Supported
Vagaro Supported
Veradigm Practice Management Not Supported
Zenoti Supported

Integrations

Dentrix Supported
DrChrono Supported
EagleSoft Supported
AdvancedMD Supported
Aesthetic Record Not Supported
Boulevard Not Supported
Mindbody Not Supported
ModMed Not Supported
NextGen Healthcare EHR Supported
Open Dental Software Not Supported
PatientNow Not Supported
SimplePractice Not Supported
TherapyNotes Not Supported
Vagaro Not Supported
Veradigm Practice Management Supported
Zenoti Not Supported
Claim KloudMD and update features and information
Claim KloudMD and update features and information
Claim RepuGen and update features and information
Claim RepuGen and update features and information