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About

KloudMD is a cloud-based front-office platform for medical, dental, aesthetic, and other private healthcare practices. It combines an AI receptionist, practice phone service, online appointment booking, and a shared inbox for patient calls, texts, and web chats. The system can book appointments into connected EHR/EMR or practice-management calendars, send reminders and recall messages, and follow up on missed calls. Staff can also manage digital intake forms, payment collection, review requests, email and SMS campaigns, internal team chat, call recordings and transcripts, workflow automation, and reporting on calls, bookings, and revenue. A web dashboard and iOS and Android apps let teams manage office-line calls, messages, and schedules. KloudMD lists integrations with medical, dental, and specialty-practice systems, and provides a REST API and webhooks for connecting other tools.

About

Lobbie is a modern, all-in-one healthcare SaaS platform that streamlines patient intake, scheduling, electronic health records, lab and prescription management, billing, and payments, aiming to simplify and modernize the administrative side of a clinic or medical practice. Lobbie replaces paper forms with mobile-optimized, HIPAA-compliant digital intake forms (over 2,000 ready-made templates, or custom-built if needed), which patients can fill out remotely before their visit, often on a smartphone, desktop, or tablet, with no need to create an account. It supports dynamic consent and e-signatures, pre-filled data and automation, and delivers high pre-visit completion rates (clients report up to ~91% of forms completed before arrival). Once intake is digital, Lobbie offers automated scheduling (self-scheduling for patients, staff scheduling for providers), reminders via email or SMS, telehealth support, and integrations with calendars or external systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical, dental and aesthetic practices that want online booking, patient texting and call answering tied into their EHR/EMR

Audience

Medical practices, clinics, and healthcare organizations in search of a tool to digitize administrative workflows

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • We switched to Lobbie from another large, well-known EMR, and the difference has been night and day. The transition was incredibly smooth, and the Lobbie team made what could have been a difficult migration feel almost effortless. The platform itself is extremely intuitive and user-friendly, so our staff was able to get comfortable with it quickly without the learning curve we experienced with our previous EMR. We currently operate four clinic locations, and Lobbie has been fantastic from a multi-location management standpoint. Being able to easily see what is happening across our clinics, manage patients and operations, and access meaningful reporting in one platform has made our day-to-day significantly easier. The support is also exceptional. Their team is responsive, knowledgeable, and actually listens to feedback. It feels much more like having a technology partner than dealing with a massive EMR company where you are just another support ticket. As an owner/operator, I also love that Lobbie goes beyond traditional EMR functionality. The marketing and CRM capabilities, reporting, revenue visibility, and KPI dashboards have been a game changer. Having important operational and performance metrics readily available makes it much easier to understand how each location is performing and where we need to focus.
  • None whatsoever and they are a sham. No contact by phone policy and no one should use them ever for any reason

Cons

  • Lobbie is continuing to grow and add new features, so there are occasionally tools or workflows that are still being expanded. That said, this has actually been a positive experience compared with other EMRs because their team is extremely receptive to feedback and moves quickly. When we have questions, requests, or ideas for improvements, we are able to communicate directly with a team that genuinely cares about making the platform better.
  • ⭐ 1 out of 5 We run a multi-provider psychiatry and counseling practice, and choosing Lobbie has been one of our most frustrating vendor decisions. The software may look fine in a demo, but once you're a paying customer you learn the truth: **Lobbie has a no-call policy, and support is essentially nonexistent.** When something breaks in patient intake or scheduling, it isn't a minor inconvenience. Patients are standing at the front desk, forms aren't coming through, and staff are stuck. In that moment you need to reach a human being. With Lobbie you can't. There is no phone number to call and no one to escalate to. You're left submitting requests into a void and waiting, while your front desk scrambles and your patients wait with you. A healthcare software company that refuses to take phone calls from the healthcare providers who pay it is making a statement about how it values its customers. Lobbie markets itself as a platform that reduces front desk workload. In our experience it added to it, because every problem became ours to solve alone. Practices evaluating patient intake or scheduling software should ask one question before signing: **"If this goes down during clinic hours, who do I call?"** With Lobbie, the answer is no one. We would not recommend Lobbie to any practice that needs dependable support. *— Eileen de Oliveira, Owner, Psych 4 U*

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

KloudMD
kloudmd.com

Company Information

Lobbie
Founded: 2020
United States
www.lobbie.com

Alternatives

Alternatives

Categories

Categories

Integrations

Access Legal Mediation Not Supported
Aesthetic Record Supported
BRIO Not Supported
Boulevard Supported
Dentrix Supported
Dropbox Not Supported
EagleSoft Supported
GoHighLevel Not Supported
Google Cloud Platform Not Supported
MX Merchant Not Supported
Microsoft 365 Not Supported
Mindbody Supported
ModMed Supported
PatientNow Supported
Priority Software Not Supported
ScriptSure Not Supported
SimplePractice Supported
Stripe Not Supported
TherapyNotes Supported
Vagaro Supported

Integrations

Access Legal Mediation Supported
Aesthetic Record Not Supported
BRIO Supported
Boulevard Not Supported
Dentrix Not Supported
Dropbox Supported
EagleSoft Not Supported
GoHighLevel Supported
Google Cloud Platform Supported
MX Merchant Supported
Microsoft 365 Supported
Mindbody Not Supported
ModMed Not Supported
PatientNow Not Supported
Priority Software Supported
ScriptSure Supported
SimplePractice Not Supported
Stripe Supported
TherapyNotes Not Supported
Vagaro Not Supported
Claim KloudMD and update features and information
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