Related Products
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About
Kismet works with Wi-Fi interfaces, Bluetooth interfaces, some SDR (software defined radio) hardware like the RTLSDR, and other specialized capture hardware. Kismet works on Linux, OSX, and, to a degree, Windows 10 under the WSL framework. On Linux it works with most Wi-Fi cards, Bluetooth interfaces, and other hardware devices. On OSX it works with the built-in Wi-Fi interfaces, and on Windows 10 it will work with remote captures. There are several ways you can help support Kismet development financially if you’d like to; support is always appreciated but never required. Kismet is, and always will be, open source. With the new Kismet codebase (Kismet-2018-Beta1 and newer), Kismet supports plugins which extend the WebUI functionality via Javascript and browser-side enhancements, as well as the more traditional Kismet plugin architecture of C++ plugins which can extend the server functionality at a low level.
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About
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.
Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.
Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.
It lets your support agents see things from the customer's point of view - almost as good as a site visit.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT teams looking for a wireless network and device detector solution
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Audience
Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$55 - $75 /month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKismet
www.kismetwireless.net
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Company InformationSupport Robotics
Founded: 2017
www.supportrobotics.com
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
No info available.
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Integrations
No info available.
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