KingsleySurveysGrace Hill
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Related Products
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About
Grace Hill’s KingsleySurveys offers comprehensive survey tools and trusted industry benchmarks to capture actionable data on resident, tenant, employee, and client/investor perceptions. These insights help real estate organizations measure satisfaction, increase renewals, retain employees, and improve property performance. It includes resident surveys that assess overall satisfaction, perceptions of property features, and satisfaction with management, leasing, and maintenance. Tenant surveys provide feedback on space needs, sustainability, and service assessment. Employee engagement surveys offer annual, pulse, and ad hoc surveys to understand employee satisfaction and retention. Client and investor surveys gauge perceptions, measure performance, and gather competitive intelligence. The Kingsley Index serves as a benchmarking tool to compare results against industry peers.
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About
Second Nature’s Resident Experience Platform is a cloud-based software solution designed to help property managers move beyond basic transactional workflows by orchestrating personalized experiences for residents from lease signing through ongoing living, using tools that reduce administrative work, enhance service offerings, and drive retention. It combines Resident Onboarding (interactive, mobile-first lease guides and move-in task checklists powered by its Maestro orchestrator) with customizable Resident Benefits Packages (RBPs) that bundle services such as group-rate internet, renters insurance, credit building, air filter delivery, on-demand pest control, identity protection, rewards programs, and move-in concierge services to create value residents appreciate and pay for. It automates personalized communications, integrates with existing property accounting software, and lets managers tailor experiences by property type or resident profile at scale.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Real estate professionals seeking a solution to enhance property performance through actionable survey insights
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Audience
Property managers and real estate operators in search for a tool to transform resident onboarding, ongoing services, and benefits into personalized, automated resident experiences that improve retention and operational efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGrace Hill
Founded: 1998
United States
gracehill.com/solutions/satisfaction-surveys/
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Company InformationSecond Nature
Founded: 2012
United States
www.secondnature.com
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Categories |
Categories |
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Integrations
AppFolio Property Manager
Maestro
Propertyware
Rentvine
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