About
Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform.
Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically.
Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor.
Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing.
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About
Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Fixed ops department of car dealership looking fo an all-in-one service lane software.
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Audience
Dealership GMs, service directors, and fixed ops leaders who want every call answered and every customer kept.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationKimoby
Founded: 2013
Canada
www.kimoby.com
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Company InformationNuma
Founded: 2019
United States
www.numa.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dealer Features
Accounting
Not Supported
Buy-Here-Pay-Here
Not Supported
Collections Management
Not Supported
Contact Database
Supported
Customer Database
Supported
Document Management
Not Supported
F&I Management
Not Supported
Financing Management
Not Supported
Form Printing
Not Supported
Inventory Management
Not Supported
Lease Management
Not Supported
New Car Dealer
Not Supported
New Car Lot
Not Supported
Online Inventory
Not Supported
Parts Management
Not Supported
Sales Management
Not Supported
Service Department
Supported
Used Car Lot
Not Supported
Website Integration
Not Supported
Automotive CRM Features
Call Logging
Not Supported
Contact Management
Not Supported
Customer Support
Not Supported
Inventory Management
Not Supported
Lease Management
Not Supported
List Management
Not Supported
Marketing Automation
Supported
Product Catalog
Not Supported
Quotes / Proposals
Not Supported
Service Department Management
Supported
Showroom Management
Not Supported
Territory Management
Not Supported
Dealership Management Features
Accounting
Not Supported
Auto Dealerships
Not Supported
Collections Management
Not Supported
Contact Database
Not Supported
Customer Database
Not Supported
Document Management
Not Supported
Equipment Dealerships
Not Supported
F&I Management
Not Supported
Financing Management
Not Supported
Form Printing
Not Supported
Lease Management
Not Supported
Marine Dealerships
Not Supported
Online Inventory
Not Supported
Parts Management
Not Supported
Powersports Dealerships
Not Supported
RV Dealerships
Not Supported
Service Department
Supported
Trailer Dealerships
Not Supported
Used Car Dealerships
Not Supported
Website Integration
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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Integrations
CDK Global
Supported
Tekion
Supported
DealerBuilt
Not Supported
Dealertrack DMS
Not Supported
ERA-IGNITE
Not Supported
PBS DMS
Not Supported
VinSolutions Connect CRM
Not Supported
Xtime
Not Supported
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Integrations
CDK Global
Supported
Tekion
Supported
DealerBuilt
Supported
Dealertrack DMS
Supported
ERA-IGNITE
Supported
PBS DMS
Supported
VinSolutions Connect CRM
Supported
Xtime
Supported
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