Keybe SmartChatKeybe
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Nexi Bloom ChatNexi Bloom LLC
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Related Products
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About
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.
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About
Nexi Bloom Chat is a cutting-edge live chat platform designed to provide real-time, personalized communication between businesses and their customers. It offers 24/7 chat support with secure, end-to-end encrypted conversations, ensuring privacy and seamless engagement. Features include instant messaging, smart chat routing, proactive chat invitations, and visitor tracking to help businesses connect effectively with website visitors. The platform supports integration across popular channels such as web, mobile, WhatsApp, and LINE, making customer engagement easier on multiple fronts. Nexi Bloom Chat is highly customizable with branding options and analytics tools that boost agent productivity and customer satisfaction. With a free trial available and no credit card required to start, it is accessible for businesses of all sizes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels
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Audience
Organizations and companies that want a free live chat solution for their website, so that they can communicate with customers in real-time
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/
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Company InformationNexi Bloom LLC
Founded: 2024
United States
nexibloom.com
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Categories |
Categories |
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Integrations
Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
WooCommerce
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Integrations
Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
WooCommerce
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