Kentro

Kentro

Kentro.io
ServiceManager

ServiceManager

ServiceCentral Technologies
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About

Kentro redefines ERP for the E-Commerce era, offering a cloud-based, multi-channel solution at a fraction of the cost and complexity of traditional systems like NetSuite or SAP. It's user-friendly, efficient, and packed with essential features: real-time inventory management, order fulfillment, built-in B2B stores, comprehensive supply-chain management, and automated accounting. Plus, seamless integration with 100+ tools and 5000+ zaps ensures that Kentro effortlessly connects and automates your business processes. Capabilities include advanced inventory tracking, dynamic order routing, drop-ship automation, and more, all designed to streamline your E-Commerce operations. Experience the future of ERP with Kentro.

About

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Commerce, Ecommerce, Retail, Drop-Ship, 3PLs, Marketplace sellers, Warehouses

Audience

OEMs, Insurers, Third Party Logistics, and Service Depots

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$225/month
Essential: from $225/month
Business: from $450/month
Growth: from $900/month
Enterprise: custom
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kentro.io
Founded: 2019
United States
kentro.io

Company Information

ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com

Alternatives

Alternatives

LOCATE Inventory

LOCATE Inventory

New Tack Inc.
Nural ASM

Nural ASM

Nural
Workheld

Workheld

Workheld GmbH
INControl

INControl

Tracer Workflow

Categories

B2B eCommerce Supported
Dropshipping Supported
eCommerce Tools Supported
ERP Supported
Inventory Control Supported
Marketplace Supported
Order Entry Supported
Order Management Supported
PIM Supported
Returns Management Supported
Shipping Supported
Shopping Cart Supported
Vendor Management Supported

Categories

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Supported
Warehouse Management Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Not Supported
Driver Management Not Supported
For Courier Services Not Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Supported
Routing Supported
Scheduling Not Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Supported
eCommerce Integration Supported
Order Management Supported
Price Optimization Supported
Product Information Management (PIM) Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

ERP Features

Accounting Integration Supported
Accounting Management Not Supported
CRM Not Supported
Dashboard Supported
Distribution Management Supported
Enterprise Asset Management Not Supported
Financial Management Not Supported
HR Management Not Supported
Inventory Management Supported
Order Management Supported
Project Management Not Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Sales Management Supported
Supply Chain Management Supported
Warehouse Management Supported

Marketplace Features

Catalog Management Supported
Category Management Supported
Fee / Commission Management Supported
Order Management Supported
Payment Processing Supported
Promotions Management Not Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Vendor Portal Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Not Supported

PIM Features

Content Syndication Not Supported
Data Modeling Not Supported
Data Quality Control Not Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Not Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Not Supported
Branded Experience Not Supported
Custom Return Policy Not Supported
Inventory Management Supported
One-Click Returns Processing Not Supported
Returns Analytics Supported
Shopper Self-Service Not Supported
Smart Data Collection Supported

Shipping Features

Air Shipping Supported
Bills of Lading Supported
Container Shipping Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Supported
Ocean Shipping Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Supported

Shopping Cart Features

Abandoned Cart Saver Supported
Catalog Management Supported
Credit Card Processing Supported
Discount / Coupon Management Supported
Inventory Control Supported
Product Configurator Supported
Product Ratings / Reviews Supported
Refund Management Supported
Returns Management Supported
Shipping Management Supported
Tax Management Supported

Vendor Management Features

Audit Management Not Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Supported
Supplier Master Data Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Not Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Not Supported
Category Customization Supported
Channel Management Supported
Demand Planning Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Not Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Not Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Not Supported
Reservations Not Supported
Service History Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Packaging Features

3D Modeling Not Supported
Asset Library Not Supported
Drafting Not Supported
For Manufacturers Not Supported
In-Store Visualization Not Supported
Inventory Management Supported
Palletization Not Supported
Quotes / Estimates Supported
Specification Management Not Supported

Warranty Management Features

Contract Management Not Supported
Eligibility Verification Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

QuickBooks Online Supported
Algolia Supported
Authorize.Net Supported
BigCommerce Supported
EasyPost Supported
Google Authenticator Not Supported
JD Edwards EnterpriseOne Not Supported
Oracle Fusion Cloud ERP Not Supported
QuickBooks Desktop Pro Supported
SPS Commerce Supported
Shopify Supported
Stripe Supported
UPS Ready Supported
Xero Supported
Zapier Supported
eBay Supported

Integrations

QuickBooks Online Supported
Algolia Not Supported
Authorize.Net Not Supported
BigCommerce Not Supported
EasyPost Not Supported
Google Authenticator Supported
JD Edwards EnterpriseOne Supported
Oracle Fusion Cloud ERP Supported
QuickBooks Desktop Pro Not Supported
SPS Commerce Not Supported
Shopify Not Supported
Stripe Not Supported
UPS Ready Not Supported
Xero Not Supported
Zapier Not Supported
eBay Not Supported
Claim Kentro and update features and information
Claim Kentro and update features and information
Claim ServiceManager and update features and information
Claim ServiceManager and update features and information