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About

Finding a service provider for home repairs is easier than ever. Keepe’s automation technology takes care of the entire repair process, saving costs on every work order you send to us. Keepe is constantly expanding our technician network nationwide. Proven to complete hundreds of thousands of work orders, we focus on consistently delivering speed and efficiency. Besides being licensed, bonded, and insured, each Keeper is thoroughly background checked and rated after each job. We only send the highest-rated contractors to a new job, giving homeowners the best service available. Our intention is to always give exceptional service and make homeowners happy. Keepe works with your system to manage work orders, authorizations, and invoices. No back and forth phone calls on each work order. We’ll manage the communications so that you don’t have to.

About

ProValet.io is an all-in-one business automation platform built for service pros. It streamlines and automates scheduling, dispatch, invoicing, and payments with a real-time admin dashboard, drag-and-drop calendar, GPS-validated technician check-ins, and an Uber-like Homeowner App. Technicians use a powerful mobile app with military-grade offline mode, route optimized job lists, maps and directions, and complete service history. Homeowners get their own FREE Homeowner app, including “On The Way!” alerts, real-time service reports and notifications, service and invoice history, easy payment tools, including Auto-Pay, and video based Service Request that go directly to the Service Company dashboard. ProValet automates billing, syncs with QuickBooks Online, and enables actionable estimates and automated customer communication—boosting efficiency, revenue, and customer retention. Cloud-based, secure, and designed to launch routes and customers in 14 days.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B marketplace solution for home repair businesses

Audience

ProValet.io is purpose-built for small to mid-sized field service businesses, with a primary focus on pool service companies managing 150–2,000+ recurring accounts. It’s ideal for business owners, operations managers, and dispatch coordinators seeking to eliminate manual processes and centralize scheduling, technician tracking, invoicing, and customer communication. ProValet also serves service teams needing mobile tools with offline capability and GPS validation, and customer-focused businesses looking to provide homeowners with real-time visibility, notifications, and payment convenience through a dedicated app.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$79 per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • N/A
  • None. This company has bad business practices. They rip off their clients and contractors. I will never work with this company again.
  • N/A.
  • They lied a lot and dodge questions and it's never a supervisor or manager around, just some unwittingly type of rep on the phone. They rob the techs causing customer property issues.
  • Nothing about this company is good. Would not recommend. Communication is non existent. Very long wait time if calling them. Techs don’t seem knowledgeable. Some techs do not speak English, use translator on phone to communicate. Some appointments were no show, no call to say they weren’t coming. I scheduled my life around them. The whole ordeal has been more than frustrating . Will no longer tolerate this.

Cons

  • To whom it may concern, I, Tracy Hammond of Hammond Services whose company has been in business for over 115 years, and during WWII our company produced and distributed every washer and dryer on every ship, submarine, naval and marine installations throughout the world. This company Keepe is one of the most unscrupulous non-regarding of their technicians and or customers.
  • They approved a job and once completed they said the job was not approved and they are refusing to pay me.
  • Stay away from these scammers!
  • They will use whoever their client is to get you in the door to set the customer up.
  • The worst customer service I have ever experienced. My refrigerator ice make quit almost a year ago. Keepe was sent out from my home warranty company. It’s been a nightmare. DO NOT deal with Keepe.

Pros & Cons from Real Users

Pros

  • I like the ease of use for both technicians and home owners. It has the ability to streamline your workflow from invoicing and billing to scheduling and follow up

Cons

  • There are features that the team continues to improve upon with more user input. But, it’s not without its glitches.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Keepe
Founded: 2016
United States
www.keepe.com

Company Information

ProValet
Founded: 2022
United States
www.provalet.io

Alternatives

Alternatives

Digital Wrench

Digital Wrench

VMT Software
eHARDHAT

eHARDHAT

Triares

Categories

Categories

Cleaning Services Features

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Integrations

No info available.

Integrations

No info available.
Claim Keepe and update features and information
Claim Keepe and update features and information
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