Kayana WhatsApp Ordering

Kayana WhatsApp Ordering

Kayana for Business
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About

Kayana WhatsApp Ordering (AskKay) is a cloud-based ordering service for restaurants, cafés, takeaways and hospitality operators. It lets customers browse a menu, select items, place delivery, collection, takeaway or dine-in orders, and receive a checkout link in WhatsApp to pay, without installing another ordering app or creating a new account. An AI order taker handles customer messages, helps build the basket, answers menu questions and can suggest add-ons. Businesses can connect the service to Kayana EPOS so menus and prices sync and incoming orders reach the existing point-of-sale workflow. They can configure order types, QR-code entry points and business WhatsApp numbers, while customers receive order updates in chat. The service is designed for operators who want to manage direct orders and customer conversations through WhatsApp alongside their existing in-store service.

About

Menew is a comprehensive restaurant management system designed to streamline operations and connect restaurants directly to their customers. The platform offers an easy-to-use POS that works on tablets, mobiles, and desktops, enabling restaurants to manage orders, payments, and inventory efficiently. Menew features fast settlements with twice-daily payouts, giving businesses quicker access to their earnings. Its real-time inventory tracking prevents shortages and waste, while built-in business insights help restaurant owners monitor sales trends and optimize profitability. The system supports contactless dine-in ordering and payment through customers’ phones, enhancing the dining experience. Menew integrates with delivery partners and accounting tools, backed by responsive support via phone, email, WhatsApp, and in-person assistance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, takeaways, cafés and hospitality operators taking delivery, collection and table orders.

Audience

Restaurants and foodservice businesses of all sizes seeking a user-friendly, integrated POS and management platform to streamline operations, improve customer engagement, and boost profitability

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Version Not Supported
Free Trial Not Supported

Pricing

$11.47 per month
Billed annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Excellent features and software performance. Very good support team. Both web and Android versions are very reliable.

Cons

  • Haven't came across any.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Kayana for Business
Founded: 2021
United Kingdom
kayanaforbusiness.com/uk/products/whatsapp-ordering/

Company Information

Menew
Founded: 2018
India
www.menew.ai/

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Kayana EPOS

Kayana EPOS

Kayana for Business

Categories

Online Ordering Supported

Categories

Integrations

Flipdish Not Supported
Google Pay Not Supported
Paytm Not Supported
Swiggy Not Supported
WhatsApp Supported
Zomato Not Supported

Integrations

Flipdish Supported
Google Pay Supported
Paytm Supported
Swiggy Supported
WhatsApp Not Supported
Zomato Supported
Claim Kayana WhatsApp Ordering and update features and information
Claim Kayana WhatsApp Ordering and update features and information
Claim Menew and update features and information
Claim Menew and update features and information