Kayana WhatsApp Ordering Reviews in 2026

Audience

Restaurants, takeaways, cafés and hospitality operators taking delivery, collection and table orders.

About Kayana WhatsApp Ordering

Kayana WhatsApp Ordering (AskKay) is a cloud-based ordering service for restaurants, cafés, takeaways and hospitality operators. It lets customers browse a menu, select items, place delivery, collection, takeaway or dine-in orders, and receive a checkout link in WhatsApp to pay, without installing another ordering app or creating a new account. An AI order taker handles customer messages, helps build the basket, answers menu questions and can suggest add-ons. Businesses can connect the service to Kayana EPOS so menus and prices sync and incoming orders reach the existing point-of-sale workflow. They can configure order types, QR-code entry points and business WhatsApp numbers, while customers receive order updates in chat. The service is designed for operators who want to manage direct orders and customer conversations through WhatsApp alongside their existing in-store service.

Other Popular Alternatives & Related Software

Foodiv

(21 Ratings)

Foodiv is a commission-free online ordering and management platform designed for restaurants as well as hotel dining operations. It helps businesses take full control of their orders by managing delivery, takeaway, dine-in, and in-room dining through their own branded website, mobile app, and QR code menus. The platform is built to make daily operations smoother and more efficient. With features like POS integration, a kitchen display system (KDS), and easy menu management, Foodiv helps teams stay organized and keep everything running in sync. From updating menu items to handling orders in real time, it reduces errors and speeds up service. Foodiv also gives you clear insights into your business with built-in analytics and reporting. You can track performance, understand customer preferences, and make smarter decisions. Overall, it’s a simple yet powerful solution that helps restaurants and hotels improve customer experience, run operations efficiently, and grow their profits wit

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Whatfoodsmenu

Whatfoodsmenu is a Saas online ordering solution for restaurants, cafes, cloud kitchens, and food outlets that provides them with business tools to grow their business. Whatfoodsmenu extends its help and support to small businesses that lack marketing expertise, knowledge, and online e-commerce capabilities. How does it work? When the customer browses the digital menu of the restaurant or cafe, he or she chooses what he or she wants and completes the order upon checkout with a simple registration process via WhatsApp messaging. After user verification, the user can continue the checkout process and sends the purchase order via both the system and WhatsApp message to the restaurant directly. The Restaurants that receive orders via the system and or by WhatsApp message can confirm if they are accepting or rejecting the order. if orders are accepted will be added to the point-of-sale system that is also available within the whatfoodsmenu platform. Both Restaurants and whatfoodsm

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WowMenu

WowMenu is a web-based digital menu and ordering platform for restaurants, cafés, hotels and hospitality groups. Guests use table or takeaway QR codes to open menus in a browser, browse dish photos, descriptions, prices and dietary details, get MenuGPT recommendations, and submit orders for kitchen handling. Restaurant teams can build and update menus, support multilingual browsing, and use tools for kitchen display ordering, table management, reservations, guest profiles, loyalty, promotional campaigns and analytics. WowMenu can connect with selected restaurant POS systems and sync menu information with delivery platforms. Its nine listed menu languages include English, Arabic, French, German, Spanish, Italian, Russian, Hindi and Urdu, with right-to-left layouts for Arabic and Urdu. The service is designed for operators seeking guest-facing menu discovery, ordering and engagement tools alongside their existing POS.

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Grub Direct

Grub Direct is an EPOS and online ordering platform for restaurants, cafés and takeaways. It combines a point-of-sale system for phone, counter, dine-in and delivery orders with a branded online ordering website and customer mobile apps. Staff can view orders in a shared dashboard, use caller ID and order history, route kitchen tickets, manage delivery zones and drivers, and update menus. The platform also supports table ordering, reservations, table plans, waitlists, and automated SMS and email reminders. Restaurants can run customer marketing campaigns and connect Google Search and Maps reservations to their booking diary. Setup, menu configuration, staff training, and UK-based support are included. The system is intended for restaurant teams managing direct orders and day-to-day takeaway and dine-in operations.

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Pricing

Starting Price:

1.25% + £0.10/order

Pricing Details:

No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.