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About

Kapta is key account management software that reduces churn and drives organic growth. When the going gets tough, vendors are the first to go. So you have to be more than a vendor—you have to be an indispensable strategic partner. Kapta has the software and process to get you there. Kapta offers key account management software, based on a proven system, so you can know your clients better, act quickly and effectively on their behalf, and demonstrate value, time and time again. Know your customer inside and out, so you can create more reliable forecasts for them and for you. See the overall structure and culture at your client’s organization, and build detailed profiles for individual key contacts. Understand what your customer is trying to achieve, and the factors that will help or hinder them along the way.

About

Empower your Customer Success team to create best-in-class customer experiences with powerful analytics, automation, and project management capabilities. Don't compromise between power and ease-of-use. Get your team up and running quickly with plug-and-play integrations and project templates, then create bespoke customer experiences with customization and automation that scales. Vitally unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data—all in one tab.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a key account management and customer experience engagement software

Audience

Customer success teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1,000 per month
Free Version
Free Trial

Pricing

$99.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Kapta
Founded: 2011
United States
kapta.com

Company Information

Vitally
Founded: 2017
United States
www.vitally.io

Alternatives

Alternatives

Upland Altify

Upland Altify

Upland Software

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

Salesforce
Slack
Zapier
AccessOwl
Amazon Redshift
Axis LMS
BI Book
Census
Chargebee
Clearbit
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Mixpanel
NationBuilder
Snowflake
Stripe
Weld
Zendesk

Integrations

Salesforce
Slack
Zapier
AccessOwl
Amazon Redshift
Axis LMS
BI Book
Census
Chargebee
Clearbit
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Mixpanel
NationBuilder
Snowflake
Stripe
Weld
Zendesk
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Claim Kapta and update features and information
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