Related Products
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About
Kapta is key account management software that reduces churn and drives organic growth. When the going gets tough, vendors are the first to go. So you have to be more than a vendor—you have to be an indispensable strategic partner. Kapta has the software and process to get you there. Kapta offers key account management software, based on a proven system, so you can know your clients better, act quickly and effectively on their behalf, and demonstrate value, time and time again. Know your customer inside and out, so you can create more reliable forecasts for them and for you. See the overall structure and culture at your client’s organization, and build detailed profiles for individual key contacts. Understand what your customer is trying to achieve, and the factors that will help or hinder them along the way.
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About
Phano is a composite AI for Customer Success and Account Management teams at B2B SaaS companies. It cross-references each account's usage, relationship and support signals every night to surface, ahead of renewal, the accounts at risk of churn and those ready for expansion, with their probable cause and the action to take.
Every diagnostic exposes its evidence, contradictions and blind spots, so teams can trust it before acting. Intelligence is delivered where teams already work: email, Slack, Microsoft Teams, CRM and webhooks, plus API and MCP.
The CSM protects the customer base, the Account Manager grows the accounts, from the same diagnostic.
Self-serve setup, 30-day free trial, then 99 EUR per month.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a key account management and customer experience engagement software
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Audience
Customer Success and Account Management teams at B2B SaaS companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1,000 per month
Free Version
Free Trial
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Pricing
€99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKapta
Founded: 2011
United States
kapta.com
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Company InformationPhano
Founded: 2026
France
phano.ai/en
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Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
Salesforce
Slack
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Microsoft Teams Phone
Model Context Protocol (MCP)
NationBuilder
Zapier
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Integrations
Salesforce
Slack
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Microsoft Teams Phone
Model Context Protocol (MCP)
NationBuilder
Zapier
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