KUKUI vs. Shopmonkey Comparison


KUKUI Kukui	Shopmonkey	+	+
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About Kukui's All-in-One Success Platform is a robust integrated marketing software solution that helps businesses in the automotive repair industry to grow their brand and take it to the next level. Kukui offers tools for conversion rate optimization, POS integration, email marketing and retention as well as revenue tracking.		About Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Auto repair shop owners of all sizes		Audience Anyone looking for an Auto Repair Shop workflow management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 2.0 / 5 ease 4.0 / 5 features 2.0 / 5 design 3.0 / 5 support 1.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use). Cons We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Kukui Founded: 2009 United States www.kukui.com		Company Information Shopmonkey Founded: 2016 United States www.shopmonkey.io
Alternatives AutoLeap		Alternatives KUKUI Kukui
ARI (Auto Repair Software)		Fullbay
Autoflow		EZ Auto Scheduler EZnet Scheduler
Garage360		Torque360
AutoVitals View All		Orderry View All
Categories Auto Body Supported Auto Repair Supported Auto Repair Shop Management Supported Automotive CRM Supported Conversion Rate Optimization Supported		Categories Auto Detailing Supported Auto Repair Supported Auto Repair Shop Management Supported Digital Vehicle Inspection (DVI) Supported Heavy-Duty Repair Supported
Auto Repair Features Billing & Invoicing Not Supported CRM Supported Digital Vehicle Inspections (DVI) Supported Inventory Management Not Supported Labor Rates Not Supported Maintenance Scheduling Supported Parts Management Not Supported Quotes / Estimates Supported Service History Supported Vehicle Tracking Supported VIN Lookup Supported Work Order Management Supported Show More Features Auto Body Features Accounting Management Not Supported Billing & Invoicing Not Supported Customer Database Supported Inventory Control Not Supported Labor Rates Not Supported Maintenance Scheduling Supported Parts Management Not Supported Payroll Management Not Supported Quotes / Estimates Supported Scheduling Supported Service History Supported Vehicle Tracking Supported VIN Decoder Supported Work Order Management Supported		Auto Repair Features Billing & Invoicing Supported CRM Supported Digital Vehicle Inspections (DVI) Not Supported Inventory Management Supported Labor Rates Supported Maintenance Scheduling Supported Parts Management Not Supported Quotes / Estimates Not Supported Service History Not Supported Vehicle Tracking Not Supported VIN Lookup Supported Work Order Management Supported
Integrations ALLDATA Supported AutoServe1 Supported Autosoft Supported COSTAR Supported Edge Not Supported Epicor Integrated Service Estimator Not Supported MechanicDesk Supported Mitchell 1 Supported NAPA TRACS Supported Omnique Supported PartsTech Not Supported Protractor Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Tekmetric Supported Yes Management System Supported Show More Integrations View All 11 Integrations		Integrations ALLDATA Not Supported AutoServe1 Not Supported Autosoft Not Supported COSTAR Not Supported Edge Supported Epicor Integrated Service Estimator Supported MechanicDesk Not Supported Mitchell 1 Not Supported NAPA TRACS Not Supported Omnique Not Supported PartsTech Supported Protractor Not Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Tekmetric Not Supported Yes Management System Not Supported Show More Integrations View All 5 Integrations
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