KONEXUS vs. SnapComms Comparison


KONEXUS	SnapComms SnapComms, an Everbridge company	+	+
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About Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.	About SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes	Audience Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.3 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 4.2 / 5 ease 5.0 / 5 features 4.2 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Konexus makes it easy to send messages fast to the right people using text, email, phone calls, even app notifications. I liked how we can create custom groups, like team leads or account managers, and send them important updates during crisis or a major issue. The app lets you set up message templates in advance, ask for replies through polls and track who has received and read the messages. This helped us stay better prepared during sudden traffic drops or partner side issues at our company. What I like best about this application is that for a company that it has several employees were able to communicate easily at a time of emergency such as a hurricane, flood, thread etc. It was easy to set it up. Also, creating groups is easy and this makes our work easier since we use groups to pass information. Lastly, the KONEXUS team is always ready to assist in case there is a problem. KONEXUS is a crisis management program, that is suitable for identifying a problem anywhere. Further, KONEXUS issues alerts on time, to the relevant bodies. And lastly, KONEXUS helps is the recovery process, and this lowers the incurred losses. Konexus is wonderful application for connecting people within the organization and an additional source for providing security with instant notifications and messages to targeted audience. It is fast and reliable service indeed. Cons It could improve how it connects with other tools we already use, like Microsoft Teams or company login systems. Also, there were a few delays is getting help from the support team when we had follow-up questions after our demo. A bit improvement in the mobile app performance, especially on iPhones, would help. Only downside is because email and other communication apps are still available it’s been difficult getting team on board. I cannot point to any problem encountered since I started using the KONEXUS. Despite the issue with COVID-19 making most firms operate below minimum, this one proved to be above average. KONEXUS has invested on satisfying the crisis related problems for customers, giving it a more preference rate than other programs. Works well and effectively for the required purpose and there are no issues.	Pros & Cons from Real Users Pros Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use. Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties. Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs. Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well. Cons Ticker. Sometimes miss messages and don't pop back up again. It takes time to update on computers. Some functions can be improved to show more information, for example, polls. We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments. Needs more holiday popups and maybe more ala cart options or the ability to build your own package.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information KONEXUS Founded: 2001 United States www.konexus.com	Company Information SnapComms, an Everbridge company Founded: 2002 United States www.snapcomms.com
Alternatives Regroup Mass Notification Regroup Mass Notification	Alternatives DeskAlerts
WonderPush	Netpresenter
WebEOC Juvare	Channels Telelogos
Crises Control	Chanty
DisasterLAN Buffalo Computer Graphics View All	Blink View All
Categories Business Continuity Critical Event Management (CEM) Emergency Management Emergency Notification Incident Management Internal Communications Push Notifications	Categories Cloud Communication Platform Collaboration Communications Critical Event Management (CEM) Digital Signage Emergency Notification Employee Communication Tools Employee Engagement Frontline Worker Communication Internal Communications IT Alerting Team Chat Team Communication
Emergency Notification Features Contact Management Geo Targeting Mass Notifications Scenario Planning Templates Two-Way Communication Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Show More Features Business Continuity Features Backup Log Backup Scheduling Compression Continuous Backup Encryption Incremental Backup Local Server Options Multiple System Support Remote Server Options Secure Data Storage Web Access / Restoration Incident Management Features Audit Trail Corrective Actions (CAPA) Disaster Recovery Incident Reporting IT Incident Management OSHA Compliance Root-Cause Diagnosis Safety Management Task Management Ticket Management Push Notifications Features A/B Testing Analytics Campaign Segmentation Contextual Targeting Device Targeting Expiry Notifications Geo Targeting Mobile Notifications Notification Scheduling Visual Notifications Web Notifications	Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Show More Features Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback
Integrations No info available.	Integrations No info available.
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