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About

Chatbots and voicebots guide clients through the entire purchase process. They organize promotions and customize your products and services. They quickly answer clients and are available 24 hours a day, on websites and inside messaging or mobile apps. Organize contests, lotteries, and quizzes inside chatbots or voicebots. With the user-friendly admin panel, you can easily create new and effective customer engagement activities. Chatbots and voicebots integrate with databases, gather information, and profile job candidates, significantly shortening the recruitment process, both the collection of CVs and their final selection. Hotel chains, fitness clubs, and other businesses – manage different scenarios of many chatbots with the help of a single central admin panel. Investing in automated communication solutions means lower maintenance costs, easier content management, and smoother updates.

About

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises searching for a solution to automate communication using chatbots and chat options

Audience

Businesses and companies searching for an analytics AI-driven solution to enhance customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

KODA Bots
Poland
kodabots.com/en/

Company Information

R Systems
United States
www.rsystems.com/customer-experience-analytics/

Alternatives

InteliWISE

InteliWISE

Matrix42

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.

Categories

Categories

Integrations

Salesforce
Alteryx
Amazon Web Services (AWS)
Automation Anywhere
Facebook Messenger
Freshsales
Google Calendar
Google Cloud Platform
HubSpot CRM
IBM Cloud
Infor CRM
Microsoft 365
Microsoft Teams
Oracle Cloud Infrastructure
SAP Cloud Platform
SS&C Blue Prism
Synerise
Talend Data Integration
Workplace from Meta
Zendesk

Integrations

Salesforce
Alteryx
Amazon Web Services (AWS)
Automation Anywhere
Facebook Messenger
Freshsales
Google Calendar
Google Cloud Platform
HubSpot CRM
IBM Cloud
Infor CRM
Microsoft 365
Microsoft Teams
Oracle Cloud Infrastructure
SAP Cloud Platform
SS&C Blue Prism
Synerise
Talend Data Integration
Workplace from Meta
Zendesk
Claim KODA Bots and update features and information
Claim KODA Bots and update features and information
Claim R Systems and update features and information
Claim R Systems and update features and information