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About

Chatbots and voicebots guide clients through the entire purchase process. They organize promotions and customize your products and services. They quickly answer clients and are available 24 hours a day, on websites and inside messaging or mobile apps. Organize contests, lotteries, and quizzes inside chatbots or voicebots. With the user-friendly admin panel, you can easily create new and effective customer engagement activities. Chatbots and voicebots integrate with databases, gather information, and profile job candidates, significantly shortening the recruitment process, both the collection of CVs and their final selection. Hotel chains, fitness clubs, and other businesses – manage different scenarios of many chatbots with the help of a single central admin panel. Investing in automated communication solutions means lower maintenance costs, easier content management, and smoother updates.

About

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises searching for a solution to automate communication using chatbots and chat options

Audience

Businesses and companies searching for an analytics AI-driven solution to enhance customer experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

KODA Bots
Poland
kodabots.com/en/

Company Information

R Systems
United States
www.rsystems.com/customer-experience-analytics/

Alternatives

InteliWISE

InteliWISE

Matrix42

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.

Categories

Chatbot Supported
Conversational AI Supported
Voice Bot Supported

Categories

Chatbot Supported
IVR Supported
Voice Bot Supported

Integrations

Salesforce Supported
Alteryx Not Supported
Automation Anywhere Not Supported
Celonis Not Supported
Cloudera Data Platform Not Supported
Dialogflow Supported
Facebook Messenger Supported
Freshsales Supported
Google Supported
HubSpot Customer Platform Supported
IBM Cloud Not Supported
Informatica Cloud Application Integration Not Supported
Microsoft 365 Not Supported
Microsoft Power BI Supported
Microsoft Teams Supported
SS&C Blue Prism Not Supported
Snowflake Not Supported
Synerise Supported
Tableau Not Supported
Talend Data Integration Not Supported

Integrations

Salesforce Supported
Alteryx Supported
Automation Anywhere Supported
Celonis Supported
Cloudera Data Platform Supported
Dialogflow Not Supported
Facebook Messenger Not Supported
Freshsales Not Supported
Google Not Supported
HubSpot Customer Platform Not Supported
IBM Cloud Supported
Informatica Cloud Application Integration Supported
Microsoft 365 Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
SS&C Blue Prism Supported
Snowflake Supported
Synerise Not Supported
Tableau Supported
Talend Data Integration Supported
Claim KODA Bots and update features and information
Claim KODA Bots and update features and information
Claim R Systems and update features and information
Claim R Systems and update features and information