K-Now

K-Now

Knowmore
+
+

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About

K-Now Digital Adoption Platform. Accelerates the uptake and improves the daily performance of users on your business applications. User Performance Empowered. Every day hundreds of thousands of users around the world perform on their mission-critical applications thanks to K-Studio. Knowmore, French pioneer of Digital Adoption. Knowmore Software Suite. Accelerates Getting Started and Improves Daily Performance for Nearly One Million Users, on web and mobile applications for public service and large companies in 20 countries, by merging learning and use. K-Now Multi-lingual digital adoption platform. With K-Now, advise and guide your users directly over your applications K-Now is an innovative medium designed to broadcast information when it is most valuable: when the user needs it! At Knowmore, we like to compare K-Now to a GPS: Like it, K-Now dispalys concise and relevant information in relation to the user's location.

About

Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis! Shortways Assistant displays notification bubbles, step-by-step guides or FAQs for more efficient and better trained employees to their digital applications. Accelerate the learning curve of your applications With Shortways Assistant, getting started with your new software is made easier. Your users are accompanied during the first uses of their tool and are guided step by step. They are also supported at the time of version upgrades in order to get to grips with the new features of their interface Offer the right help at the right time! Available immediately and at any time as soon as the user logs on to their profile, our digital assistant offers multiple contextualised help according to the user's screen, profile or language. Our Shortways Designer allows you to save time when creating, modifying and publishing your user documentation!

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

Users searching for a tool that provides them with concise, relevant information, at exactly the moment it is needed

Audience

Big companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Knowmore
Founded: 2001
France
www.knowmore365.com/solutions/k-now/

Company Information

Shortways
Founded: 2011
France
shortways.com

Alternatives

Alternatives

Gyde

Gyde

DAI Labs

Categories

Categories

Training Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Not Supported
Surveys & Feedback Supported
User Onboarding Supported

Onboarding Features

Course Management Not Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Not Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Training Features

Academic / Education Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Not Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Supported
eCommerce Not Supported
Learner Portal Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Supported
Training Companies Supported

Integrations

Cegid Talentsoft Not Supported
Ivalua Not Supported
Oracle Fusion Cloud ERP Not Supported
Oracle Fusion Cloud HCM Not Supported
SAP Store Not Supported
Sage X3 Not Supported
Workday HCM Not Supported

Integrations

Cegid Talentsoft Supported
Ivalua Supported
Oracle Fusion Cloud ERP Supported
Oracle Fusion Cloud HCM Supported
SAP Store Supported
Sage X3 Supported
Workday HCM Supported
Claim K-Now and update features and information
Claim K-Now and update features and information
Claim Shortways and update features and information
Claim Shortways and update features and information