K-Now

K-Now

Knowmore
+
+

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About

K-Now Digital Adoption Platform. Accelerates the uptake and improves the daily performance of users on your business applications. User Performance Empowered. Every day hundreds of thousands of users around the world perform on their mission-critical applications thanks to K-Studio. Knowmore, French pioneer of Digital Adoption. Knowmore Software Suite. Accelerates Getting Started and Improves Daily Performance for Nearly One Million Users, on web and mobile applications for public service and large companies in 20 countries, by merging learning and use. K-Now Multi-lingual digital adoption platform. With K-Now, advise and guide your users directly over your applications K-Now is an innovative medium designed to broadcast information when it is most valuable: when the user needs it! At Knowmore, we like to compare K-Now to a GPS: Like it, K-Now dispalys concise and relevant information in relation to the user's location.

About

Empower your users with step-by-step guides integrated directly in your software tools and applications. Save on support and training costs. Boost employee productivity and user engagement across your teams. Give your users the power to learn on the go with Lemon Learning’s interactive, in-application tips. Enable your users to advance at their own pace: integrated step-by-step guides are always available for independent growth. Take it to the next level. Lemon Learning tips are seen 7-10✕ more often than off-the-shelf content or internal documentation! Content is engaging and just one click away, helping your team master their tools quickly and efficiently. Simple training isn’t enough. Champion effective and sustainable change management. Whether you walk users end-to-end through complex business processes or guide them through a particular feature, Lemon Learning offers easy accessibility on solutions like Salesforce, Office365, Workday, ServiceNow and even bespoke software tools.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Users searching for a tool that provides them with concise, relevant information, at exactly the moment it is needed

Audience

Organization seeking a solution to accelerate digital adoption across their teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Knowmore
Founded: 2001
France
www.knowmore365.com/solutions/k-now/

Company Information

Lemon Learning
Founded: 2014
France
lemonlearning.fr

Alternatives

Alternatives

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Not Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Onboarding Features

Course Management Not Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Not Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Integrations

Google Workspace Not Supported
Ivalua Not Supported
JAGGAER One Not Supported
Microsoft 365 Not Supported
SAP CRM Not Supported
SAP SuccessFactors Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Zendesk Not Supported

Integrations

Google Workspace Supported
Ivalua Supported
JAGGAER One Supported
Microsoft 365 Supported
SAP CRM Supported
SAP SuccessFactors Supported
Salesforce Supported
ServiceNow Supported
Zendesk Supported
Claim K-Now and update features and information
Claim K-Now and update features and information
Claim Lemon Learning and update features and information
Claim Lemon Learning and update features and information