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About

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.

About

Smallstep is the world’s first Device Identity Platform™, built to ensure that only company-owned devices can access sensitive enterprise resources. It secures Wi-Fi, VPNs, ZTNA, SaaS applications, cloud APIs, and developer infrastructure using hardware-bound credentials. At its core is ACME Device Attestation, a modern standard co-developed with Google that binds identity directly to device hardware. This approach prevents credential theft, phishing, and impersonation by making credentials non-exportable. Smallstep extends Zero Trust beyond users by verifying devices with cryptographic assurance at the silicon level. The platform supports all major operating systems, enabling consistent security across modern, distributed workforces.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

IT teams looking for a complete Cloud Management solution

Audience

Smallstep is ideal for enterprise IT, security, and DevOps teams that need high-assurance device identity to protect sensitive infrastructure, applications, and data in Zero Trust environments

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9/user
For complete pricing and to see all of our package options, please visit our website
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The admin side is easy to use and set up new users. The users sync easily across all the systems. We can set specific groups of computers and users to more easily active new users across multiple systems. SSO is also a great feature. You can also set policies for systems which allows admins to block certain features they don't want accessed.

Cons

  • When we first started some of the policy features were not available. Also sometimes adding someone as an admin on their system temporarily, it doesn't work correctly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

JumpCloud
Founded: 2012
United States
jumpcloud.com

Company Information

Smallstep
Founded: 2016
United States
smallstep.com

Alternatives

Auth0

Auth0

Okta

Alternatives

Auth0

Auth0

Okta

Categories

Categories

Privileged Access Management Features

Application Access Control Supported
Behavioral Analytics Not Supported
Credential Management Supported
Endpoint Management Supported
For MSPs Supported
Granular Access Controls Supported
Least Privilege Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Remote Access Management Supported
Threat Intelligence Not Supported
User Activity Monitoring Supported

Authentication Features

Biometric Supported
Credential Management Supported
Knowledge-Based Authentication Not Supported
Mobile Authentication Not Supported
Multifactor Authentication Supported
Out-of-Band Authentication Not Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Not Supported
Capacity Analytics Not Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Not Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Cybersecurity Features

AI / Machine Learning Not Supported
Behavioral Analytics Not Supported
Endpoint Management Supported
Incident Management Not Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Not Supported
Whitelisting / Blacklisting Not Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Supported

Policy Management Features

Approval Process Control Not Supported
Attestation Not Supported
Audit Trails Not Supported
Policy Creation Supported
Policy Library Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Reporting / Analytics Supported
Version Control Not Supported
Workflow Management Not Supported

SIEM Features

Application Security Supported
Behavioral Analytics Not Supported
Compliance Reporting Supported
Endpoint Management Supported
File Integrity Monitoring Not Supported
Forensic Analysis Not Supported
Log Management Supported
Network Monitoring Not Supported
Real Time Monitoring Not Supported
Threat Intelligence Not Supported
User Activity Monitoring Not Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Social Sign On Not Supported
User Management Supported

Integrations

Indent Supported
AWS IAM Identity Center Supported
Abstract Security Supported
Axonius Supported
Beamible Supported
Blueboard Supported
ChatBetter Supported
Docker Not Supported
Entitle Supported
GitHub Supported
HowNow Supported
Lattice Supported
Mesh Supported
Morro Data CloudNAS Supported
OpenVPN Access Server Supported
Paillor Supported
Satori Supported
Vanta Supported
WorkOS Supported
dbFront Supported

Integrations

Indent Supported
AWS IAM Identity Center Not Supported
Abstract Security Not Supported
Axonius Not Supported
Beamible Not Supported
Blueboard Not Supported
ChatBetter Not Supported
Docker Supported
Entitle Not Supported
GitHub Not Supported
HowNow Not Supported
Lattice Not Supported
Mesh Not Supported
Morro Data CloudNAS Not Supported
OpenVPN Access Server Not Supported
Paillor Not Supported
Satori Not Supported
Vanta Not Supported
WorkOS Not Supported
dbFront Not Supported
Claim JumpCloud and update features and information
Claim JumpCloud and update features and information
Claim Smallstep and update features and information
Claim Smallstep and update features and information