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About

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.

About

N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT teams looking for a complete Cloud Management solution

Audience

IT professionals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9/user
For complete pricing and to see all of our package options, please visit our website
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The admin side is easy to use and set up new users. The users sync easily across all the systems. We can set specific groups of computers and users to more easily active new users across multiple systems. SSO is also a great feature. You can also set policies for systems which allows admins to block certain features they don't want accessed.

Cons

  • When we first started some of the policy features were not available. Also sometimes adding someone as an admin on their system temporarily, it doesn't work correctly.

Pros & Cons from Real Users

Pros

  • * Multiple features available in on pane of glass interface * Useful remote access (GUI, CMD and PowerShell)
  • N‑able RMM offers wide support for remote monitoring in IT. It makes remote monitoring and risk intelligence a breeze to monitor. 24x7 uptime makes it a reliable solution. The flexible monitoring dashboard gives a good amount of data on one screen.
  • The ability to monitor in-depth performance from remote is great. It helped us to monitor risk alert and also allows us to backup and restore from anywhere. The alert on any critical security issues is the best we liked about N‑able RMM.
  • Best Remote Monitoring tool to manage IT structures and functions. Help you make a fast analysis. Network device monitoring, to manage firewalls. Useful reports.
  • N‑able RMM tool is available on multi-platform. It gives you the power to monitor security, working capacity and real-time analytics. It updates you about safety problems and server status.

Cons

  • * Very dated interface * Poor integration with included features i.e. installation is easy but manual removal is required for almost EVERY integrated feature, this leads to unfair billing for uninstalled devices * Pushy up-sales
  • Nothing so far had a great experience from this tool.
  • There is a learning curve. The dashboard needs customization.
  • No cons ever faced. I will update if I have any in future.
  • It offers great remote monitoring features. To manage network and security.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

JumpCloud
Founded: 2012
United States
jumpcloud.com

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/rmm

Alternatives

Auth0

Auth0

Okta

Alternatives

Categories

Categories

ITSM Supported
MSP Supported
Network Monitoring Supported
Network Security Supported
Patch Management Supported
RMM Supported
Server Management Supported
System Monitoring Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Authentication Features

Biometric Supported
Credential Management Supported
Knowledge-Based Authentication Not Supported
Mobile Authentication Not Supported
Multifactor Authentication Supported
Out-of-Band Authentication Not Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Not Supported
Capacity Analytics Not Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Not Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Cybersecurity Features

AI / Machine Learning Not Supported
Behavioral Analytics Not Supported
Endpoint Management Supported
Incident Management Not Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Not Supported
Whitelisting / Blacklisting Not Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Supported

Policy Management Features

Approval Process Control Not Supported
Attestation Not Supported
Audit Trails Not Supported
Policy Creation Supported
Policy Library Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Reporting / Analytics Supported
Version Control Not Supported
Workflow Management Not Supported

Privileged Access Management Features

Application Access Control Supported
Behavioral Analytics Not Supported
Credential Management Supported
Endpoint Management Supported
For MSPs Supported
Granular Access Controls Supported
Least Privilege Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Remote Access Management Supported
Threat Intelligence Not Supported
User Activity Monitoring Supported

SIEM Features

Application Security Supported
Behavioral Analytics Not Supported
Compliance Reporting Supported
Endpoint Management Supported
File Integrity Monitoring Not Supported
Forensic Analysis Not Supported
Log Management Supported
Network Monitoring Not Supported
Real Time Monitoring Not Supported
Threat Intelligence Not Supported
User Activity Monitoring Not Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Social Sign On Not Supported
User Management Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Supported
Posture Assessment Not Supported
Quarantine / Remediation Supported
Secure Guest Access Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Integrations

Abstract Security Supported
Bucketlist Rewards Supported
Clutch Supported
Google Workspace Supported
Greenhouse Supported
Keeper Security Supported
Kindo Supported
Microsoft 365 Supported
Morro Data CloudNAS Supported
Motileo Supported
N-able MSP Manager Not Supported
Optio Supported
Pinpoint Supported
PrivacyPerfect Supported
RemotePeople Supported
Sana Supported
Satori Supported
Scytale Supported
ThreatAware Supported
Workativ Supported

Integrations

Abstract Security Not Supported
Bucketlist Rewards Not Supported
Clutch Not Supported
Google Workspace Not Supported
Greenhouse Not Supported
Keeper Security Not Supported
Kindo Not Supported
Microsoft 365 Not Supported
Morro Data CloudNAS Not Supported
Motileo Not Supported
N-able MSP Manager Supported
Optio Not Supported
Pinpoint Not Supported
PrivacyPerfect Not Supported
RemotePeople Not Supported
Sana Not Supported
Satori Not Supported
Scytale Not Supported
ThreatAware Not Supported
Workativ Not Supported
Claim JumpCloud and update features and information
Claim JumpCloud and update features and information
Claim N‑able N-sight RMM and update features and information
Claim N‑able N-sight RMM and update features and information