JourneyAssistXerago
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Touchpoint DashboardStrativity Group
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Related Products
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About
JourneyAssist is an enterprise-grade AI-powered user journey completion engine designed to eliminate static, one-size-fits-all website experiences. It continuously captures real-time behavioral signals—such as clicks, scrolls, navigation patterns, and time spent—and applies advanced LLM reasoning to uncover visitor intent.
Once intent is identified, JourneyAssist proactively engages users with contextual questions, personalized guidance, and relevant product or service recommendations, ensuring they complete their digital journey with clarity and confidence.
Engineered for enterprises, JourneyAssist integrates seamlessly across industries including fintech, insurance, telecom, retail, and hospitality. It delivers measurable outcomes by increasing user engagement, reducing drop-offs, and accelerating conversions—all while operating with enterprise-grade security, compliance, and scalability.
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About
We are experts in customer experience consulting, employee engagement programs, journey mapping, and organizational transformation consulting. Win in the marketplace by developing a differentiated customer experience strategy and bringing it to life. The world’s leading customer experience consultancy, unveils Customer Types and a revamped user interface within Touchpoint Dashboard. Customer Types enable users to create, manage and relate groups of customer categories directly into their journey maps. This feature is complimented by a revamped Interface that moves nearly every complex interaction into a simpler, easy design for Touchpoint Dashboard users. Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals and any other group they need to represent,” stated Touchpoint Dashboard’s Chief Product Officer, Peter Haid. “I personally love how beautifully and flexibly this feature humanizes customers in the context of a journey map.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Industries including fintech, insurance, telecom, retail, and hospitality
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Audience
Companies searching for a solution to manage and improve their customer experience operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationXerago
www.xerago.com/support/journey-assist
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Company InformationStrativity Group
United States
strativity.com
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Categories |
Categories |
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Customer Journey Mapping Tools Features
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
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Integrations
No info available.
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Integrations
No info available.
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