JonotJonot Oy
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Verint Appointment Booking and QueuingVerint Systems
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Related Products
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About
Jonot combines virtual queue management with appointment booking. Walk-in customers join by QR code, web link or self-service kiosk and track their position and estimated wait on their phone, without an app or account.
Pro adds online reservations: customers choose a service and available time, verify their email, and receive confirmation, reminders and an Add to calendar download. Private links let them manage, cancel or reschedule bookings within the permitted windows.
Staff manage bookings in a calendar, configure service durations, preparation and cleanup buffers, hours, breaks and capacity, and serve appointments alongside walk-ins through the same desk workflow. Public displays use anonymous reservation codes.
Jonot supports multiple locations and queues, multilingual interfaces, branding, feedback and webhooks. It runs on existing devices. Temporary local-network fallback supports walk-ins; booking and reservation management require internet.
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About
Verint Appointment Booking and Queuing is a customer experience and service operations platform that helps businesses manage appointments, customer waitlists, and in-person service interactions. The software connects digital appointment scheduling with physical locations, allowing customers to book services online, join virtual queues, and receive real-time updates about their visits. Its appointment management capabilities coordinate customer bookings with employee availability, location capacity, and operational requirements to reduce scheduling conflicts. Queue management tools allow walk-in customers to check in through kiosks, QR codes, SMS links, or staff members while receiving automated wait time notifications. Businesses can monitor customer traffic, manage service demand, collect feedback, and improve employee productivity through integrated scheduling and analytics.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Typical industries include healthcare and clinics, government and public services, retail, financial services, education, hospitality, automotive services and other customer-facing locations.
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Audience
Banks, credit unions, retail stores, universities, healthcare providers, pharmacies, government service offices, travel companies, hospitality businesses, branch managers, customer experience teams, service operations managers, and organizations seeking appointment scheduling, virtual queue management, walk-in customer management, wait time reduction, employee scheduling integration, and omnichannel service automation
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationJonot Oy
Founded: 2026
Finland
jonot.io
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Company InformationVerint Systems
Founded: 1994
United States
www.verint.com/appointment-booking-and-queuing/
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Not Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Not Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
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Integrations
Confer With
Not Supported
Grassfish
Not Supported
webhooks.io
Supported
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Integrations
Confer With
Supported
Grassfish
Supported
webhooks.io
Not Supported
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