NewWaySERVICEOroLogic Inc.
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Related Products
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About
Schedule service calls and dispatch opportunities. Track technicians in the field via GPS mapping. See tech sales and set sales goals on real-time dashboard. Find the fastest route to your appointments with GPS mapping. Create premium, mid-range and economy choices in one click, proven to boost sales. Scan credit cards, capture signatures and generate invoices all in the app, no paperwork. Import and export to QuickBooks to keep all transactions in sync. Get your own branded homeowners app to stay connected with customers. Customers can track service plans, warranties and service history right from their phone. Maintain relationships and ensure customer satisfaction. Easily track purchasing trends on the real-time results dashboard. As a contractor, the jobi homeowners app is branded for your contracting business complete with your company logo. It keeps you in touch with your customers and provides them with a valuable tool for tracking services, maintenance plans and more.
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About
Easily track service requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information.
Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more.
No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a schedule service solution for their calls and dispatch opportunities.
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Audience
Small and medium-sized enterprises that need an easy software to track their service department or repair shop..
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.
You do not have to pay for dispatchers or administrative staff who access the application. Access to the customer portal is also free for your customers.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationJobi
Founded: 2017
United States
www.jobi.pro/
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Company InformationOroLogic Inc.
Founded: 1996
Canada
www.NewWaySERVICE.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Fleet Management Features
Dispatch Management
Not Supported
Employee Management
Supported
Fuel Management
Not Supported
GPS Tracking
Supported
Incident Reporting
Supported
Inspection Management
Not Supported
Inventory Management
Not Supported
Maintenance Management
Supported
Mileage Tracking
Not Supported
Motor Pool
Not Supported
Routing
Not Supported
Tire Management
Not Supported
VIN Lookup
Supported
Work Order Management
Not Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Not Supported
Automated Scheduling
Not Supported
Calendar Management
Not Supported
Class Scheduling
Not Supported
Employee Scheduling
Not Supported
Facility Scheduling
Not Supported
Group Scheduling
Not Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Not Supported
Online Scheduling
Not Supported
Payment Processing
Not Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Not Supported
Room Booking Management
Supported
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Supported
SLA Management
Not Supported
Work Order Features
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Task Management
Supported
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Integrations
QuickBooks Online
Supported
CallRail
Supported
PayPal
Supported
QuickBooks Online Advanced
Supported
Stripe
Supported
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Integrations
QuickBooks Online
Supported
CallRail
Not Supported
PayPal
Not Supported
QuickBooks Online Advanced
Not Supported
Stripe
Not Supported
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