Jobber

Jobber

Jobber Software
4.9 out of 5 stars
Surefire

Surefire

W B Solutions
Jobber Surefire

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Jobber:

About

Jobber is designed to save field and home service providers at least six work-hours per week. Jobber's tools include Dispatching, GPS tracking, Estimates, Invoices & Quote Tracking, Scheduling, and Payment Processing. Jobber focuses on making small businesses more successful by assisting with tools to manage their operations from anywhere with their easy-to-use mobile cloud-based software.
Surefire:

About

Surefire streamlines all aspects of your business and improves customer relationships. Created by plumbers and heating engineers for plumbers and heating engineers. Surefire is a powerful and adaptable software programme that fits around your business requirements, streamlining and simplifying processes with it’s powerful Customer Relationship Management tools, managing all your appointments, customers, suppliers and staff. SureQuote is a plug in estimating tool which will work on any website, and will give your customers the ability to carry out an online estimate, selecting home types, fuel types, etc, and will automatically e-mail an estimate and text your potential customer.
Jobber:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Surefire:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Jobber:

Audience

Home services companies and field service professionals
Surefire:

Audience

Plumbing solution for businesses
Jobber:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Surefire:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Jobber:

API

Offers API Not Supported
Surefire:

API

Offers API Not Supported
Jobber:

Screenshots and Videos

Surefire:

Screenshots and Videos

Jobber:

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported
Surefire:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Jobber:

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.9 / 5
support 4.9 / 5
Surefire:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Jobber:

Pros & Cons from Real Users

Pros

  • The UI is fantastic and easy to use. This can be used as a standalone solution for a small business. Customer support is top notch. Lots of features.
  • After switching to Jobber, I found I had my evenings free instead of having to go back and create quotes etc. the app and desktop versions are great for tracking everything and tie into quick books. I can schedule and assign / track jobs all through the software. Communications stay independent from my personal emails etc. customers always comment of fast and professional the online hub is to use. They can access the info on their own time and and we set up auto reminders and templates so everything is ready to go. Taking payment on site has also been great through credit card.
  • We love that our customers have a client hub feature where they can access everything from quotes, invoices, have the ability to request additional work, and track everything real time.
  • Jobber is very easy to use for the beginner. The mobile app gives the user the freedom to quote and invoice right away. I've found that quoting a job quickly while on the job-site sometimes leads to landing a job over the competition that may take a few days to get quotes submitted. Jobber also gets you paid faster via Jobber payments!
  • 1. Simplicity of Use - The easiest CRM that I tested on the market. Our team loves it. 2. Customer Service - World class customer support with the chat feature. 3. Jobber Payments - Makes collecting $$ super easy.

Cons

  • Integration with QuickBooks Online is not seamless, or 2 way. You have to manually sync to QB and adjust invoice numbers. That was a deal breaker for us.
  • Obvious learning curve in the beginning to sit down and set everything up but customer service is available. I wish there was more online storage through Jobber so I could attach more pics and video from every quote so I could reference it when I do the job weeks later. I’d like to keep it all online independent from my own phone storage etc.
  • With a lot of great features, Jobber was difficult to navigate in the beginning. Their success team helped us every step of the way!
  • There aren't any cons that I can think of right now. I wish I had started using Jobber in 2017 when I first found out about it. That's all.
  • Reporting could be better as your business grows (Average job size, sales ratio, charge rates for crews etc.)
Jobber:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Surefire:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Jobber:

Company Information

Jobber Software
Founded: 2010
Canada
www.getjobber.com/
Surefire:

Company Information

W B Solutions
United Kingdom
www.surefiresoftware.co.uk
Jobber:

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Jobber:

Categories

Appliance Repair Supported
Auto Detailing Supported
Cleaning Services Supported
Flooring Supported
Home Services Supported
HVAC Supported
Lawn Care Supported
Masonry Supported
Paving and Asphalt Supported
Pest Control Supported
Plumbing Supported
Roofing Supported
Snow Removal Supported
Surefire:

Categories

Plumbing Supported
Jobber:

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Not Supported
Job Costing Not Supported
Lead Management Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported
Surefire:

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Jobber:

Integrations

QuickBooks Online Supported
AccessOwl Supported
AnswerForce Supported
CompanyCam Supported
Go Integrator Cara Not Supported
Google Calendar Supported
InstantResponse.AI Supported
PayPal Supported
Ply Supported
Rosie Supported
Sameday Supported
SendJim Supported
SiteRecon Supported
Stackreaction Supported
TrafficHive Supported
Unmanually Supported
XAPP AI Supported
Xero Not Supported
dolfyn Supported
magicplan Supported
Surefire:

Integrations

QuickBooks Online Supported
AccessOwl Not Supported
AnswerForce Not Supported
CompanyCam Not Supported
Go Integrator Cara Supported
Google Calendar Not Supported
InstantResponse.AI Not Supported
PayPal Not Supported
Ply Not Supported
Rosie Not Supported
Sameday Not Supported
SendJim Not Supported
SiteRecon Not Supported
Stackreaction Not Supported
TrafficHive Not Supported
Unmanually Not Supported
XAPP AI Not Supported
Xero Supported
dolfyn Not Supported
magicplan Not Supported
Jobber:
Claim Jobber and update features and information
Claim Jobber and update features and information
Surefire:
Claim Surefire and update features and information
Claim Surefire and update features and information