JobCallRex
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Related Products
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About
We are simplifying receiving, prioritizing, and resolving resident requests over the phone - starting with emergency maintenance.
Requests are automatically prioritized based upon the escalation channels you set up for your property. After prioritizing work requests, JobCall distributes them to your designated available staff via phone calls and text messages. Easily view details, assign staff, and prioritize resolution for each resident emergency request that is captured by our system.
Managing and prioritizing high leasing and resident call volume is a huge pain point for property managers. Property managers and their staff are typically conducting tours, handling resident issues, or not onsite after-hours to pick up calls. As a result, calls are often missed and stored in an unorganized voicemail box that takes time to sort through. This leads to fewer leases and poorer resident satisfaction.
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About
Second Nature’s Resident Experience Platform is a cloud-based software solution designed to help property managers move beyond basic transactional workflows by orchestrating personalized experiences for residents from lease signing through ongoing living, using tools that reduce administrative work, enhance service offerings, and drive retention. It combines Resident Onboarding (interactive, mobile-first lease guides and move-in task checklists powered by its Maestro orchestrator) with customizable Resident Benefits Packages (RBPs) that bundle services such as group-rate internet, renters insurance, credit building, air filter delivery, on-demand pest control, identity protection, rewards programs, and move-in concierge services to create value residents appreciate and pay for. It automates personalized communications, integrates with existing property accounting software, and lets managers tailor experiences by property type or resident profile at scale.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Residential real estate companies
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Audience
Property managers and real estate operators in search for a tool to transform resident onboarding, ongoing services, and benefits into personalized, automated resident experiences that improve retention and operational efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRex
United States
www.jobcall.com
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Company InformationSecond Nature
Founded: 2012
United States
www.secondnature.com
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Categories |
Categories |
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Integrations
AppFolio Property Manager
Maestro
Propertyware
Rentvine
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