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About

Jewelry Studio Manager is a CRM built specifically for custom jewellery studios and jewellers. It runs with Shopify (and as a standalone web app), tracking every commission from first enquiry to final delivery, managing client preferences and purchase history, scheduling consultations, and giving customers a branded portal to follow their piece's progress. It also handles materials and deposit tracking and repair tickets. Unlike a generic sales CRM, it understands the jewellery trade — commission lifecycles, ring sizes, metal and stone preferences, valuations and repairs — so jewellers don't have to bend their workflow to fit a tool built for something else. Best for independent jewellery studios and retailers who have outgrown spreadsheets and notebooks.

About

RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Custom jewellery studios, independent jewellers, and jewellery retailers — especially on Shopify — who manage bespoke commissions, consultations, client preferences, and repairs.

Audience

Repair Shops

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99/month
Free Version
Free Trial

Pricing

$99.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

JMS Dev Lab
Ireland
jewelrystudiomanager.com

Company Information

RepairDesk
Founded: 2014
United States
www.repairdesk.co

Alternatives

WinGold Next

WinGold Next

N. R. Doshi & Associates

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JewelSteps

JewelSteps

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BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
ORNATE Software

ORNATE Software

DSoft Infotech
CRMJIO

CRMJIO

Ur Heaven Space Pvt Ltd
JADTAR

JADTAR

Datacare Softtech

Categories

Categories

Jewelry Store Management Features

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Integrations

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Shopify
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero

Integrations

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Shopify
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero
Claim Jewelry Studio Manager and update features and information
Claim Jewelry Studio Manager and update features and information
Claim RepairDesk and update features and information
Claim RepairDesk and update features and information