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About

Jelou is a conversational AI platform that lets companies build, launch, and manage intelligent AI agents that go beyond simple chat responses to execute real business workflows and transactions inside the conversation. Its agents can verify customer identities using in-chat KYC with biometric and document validation, process secure payments without redirecting users, collect legally binding signatures, and enable conversational search and e-commerce experiences, all from popular messaging channels. It includes Brain Studio, a no-code/low-code environment for creating, testing, and deploying agents with integration to databases, existing business systems, and APIs, supports real-time logs for debugging, and allows human-in-the-loop handoff when needed. Jelou emphasizes privacy and compliance with certified data protection standards, prohibits third-party AI training on customer data, and encrypts transactional information.

About

Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and developers that want to automate real customer interactions and transactions inside conversational channels

Audience

Business owners

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$399 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Jelou
Founded: 2017
United States
jelou.ai/

Company Information

Podium
Founded: 2014
United States
www.podium.com

Alternatives

Yellow.ai

Yellow.ai

Bitonic Technology Labs

Alternatives

KUKUI

KUKUI

Kukui
Cognigy.AI

Cognigy.AI

NiCE Cognigy
Dialogflow

Dialogflow

Google
RedPodium

RedPodium

Webconnex
Podium DAW

Podium DAW

Zynewave

Categories

Categories

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Instagram
AIM POS
Agiliron
CDK Global
Denticon
Dentrix
Ema
Facebook Messenger
Kickserv
Morphic
Nekton.ai
Nextech
Open Dental Software
QuickBooks Online
ReferPro
SalesRabbit
Shift
Stackreaction
Tekmetric
Xero

Integrations

Instagram
AIM POS
Agiliron
CDK Global
Denticon
Dentrix
Ema
Facebook Messenger
Kickserv
Morphic
Nekton.ai
Nextech
Open Dental Software
QuickBooks Online
ReferPro
SalesRabbit
Shift
Stackreaction
Tekmetric
Xero
Claim Jelou and update features and information
Claim Jelou and update features and information