Jefe

Jefe

AticoVentures, LLC
Orders.co

Orders.co

1.0 out of 5 stars
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About

Jefe is a restaurant direct-ordering platform that brings WhatsApp conversations, a branded online storefront, and order handling together. Its AI assistant answers menu and delivery questions, recommends items, shares the restaurant's store link, and helps customers place orders; order details are organized for the kitchen and delivery workflow. Restaurants can keep menu information current, manage direct orders, and use WhatsApp marketing tools to encourage repeat purchases. The platform also provides customer and franchise insights and connects with payment providers, restaurant management systems, and logistics services, with available integrations depending on market and setup. Jefe is aimed at restaurants in Spanish-speaking Latin America that want to manage a direct ordering channel alongside other sales channels.

About

Menu Management: Orders.co Master Menu Management system give you complete control over all your menus in one user-friendly place. Menu Sync ™ allows restaurants to link all their menus to an Orders.co Master Menu and have uniformity across all connected platforms. Orders Consolidation: Orders.co consolidation integrates all your live delivery apps into one simple dashboard and device. Increase staff productivity and take back your counter space! Custom Ordering Website: Setup your very own commission-free ordering website in minutes! Build the perfect Master Menu and Orders.co will generate a personalized website in no time! Reporting: Orders.co provides a full reporting suite to all restaurants regardless of size. Review sales statistics, top selling items and even hourly reports. All from one user-friendly dashboard. QR Menu maker: Create digital menu with QR code. Remove the need of printed menu. Customers scan QR code and browse the menu.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants in LatAm (ES)

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

5%/order
Commission starts at 5% per direct-channel order, including payment processing. The final rate and currency depend on market and restaurant operations; taxes and any additional fees are confirmed in the restaurant's proposal.
Free Version Not Supported
Free Trial Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.5 / 5
design 1.5 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • Most Service people are nice & prompt to reply. But somehow they may not always understand your question
  • N/A.

Cons

  • They do not disclose all the fees. I changed my service plan from $399/month to $99/month which I thought it was the only cost. But the $99/month plan has $1.99 processing fee to all the online orders & I have around 300-400 orders a month. At the end, it cost me a lot more than $399/month. I contacted them about this. They admitted that they did not disclose the fee during my request of changing the service plan. They claimed that I was informed when the sales rep did a sales presentation to showcase all their service plans & fees which is months ago. I did not know about this fee as they charge my customers directly & I found out until a customer gave us a bad review that talked about this fee.
  • They approached my business trying so hard to sell us their product. Finally convinced us to sign up. First step was to give them $100 set up fee. They called me over the phone and I gave them the credit card information and they emailed me some forms to sign. Seeing the forms, I changed my mind and call them less than 10 minutes after the phone call and ask them to stop everything, I even sent them an email declaring our change of heart in writing. Being Friday night they wanted me to wait till Monday to talk about this. I did tell them that I am not going to change my mind, but they still wanted me to think it over the weekend. I asked them to everything on pause because I knew I wouldn’t change my mind. on Monday morning I called them and asked them again to stop everything and to refund me back the set up fee. They said they cannot return the set up fee although they have not done any sort of set up at all, and I had not even signed the actual forms of agreement to continue working with them.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

AticoVentures, LLC
United States
www.chejefe.com

Company Information

Orders.co
Founded: 2019
United States
www.orders.co

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Categories

Online Ordering Supported

Categories

Food Delivery Supported
Menu Supported
Online Ordering Supported

Integrations

Cartwheel Not Supported
DoorDash Not Supported
Fudo Supported
Grubhub Not Supported
Mercado Pago Supported
Model Context Protocol (MCP) Supported
Uber Eats Not Supported
WhatsApp Supported

Integrations

Cartwheel Supported
DoorDash Supported
Fudo Not Supported
Grubhub Supported
Mercado Pago Not Supported
Model Context Protocol (MCP) Not Supported
Uber Eats Supported
WhatsApp Not Supported
Claim Jefe and update features and information
Claim Jefe and update features and information
Claim Orders.co and update features and information
Claim Orders.co and update features and information