Jamf Pro

Jamf Pro

Jamf
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About

Formerly known as Casper Suite, Jamf Pro is an enterprise mobility management (EMM) tool for Apple macOS and iOS devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily: - Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease. - Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience. - Purchase apps in bulk and make them available automatically or through a Self Service catalog. - Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction. Jamf Pro works seamlessly with your existing IT services and technologies, including: Apple Business Manager, Active Directory, SSO/SAML, SCCM, APIs, Cisco ISE, Security Connector and Fast Lane, Conditional Access for Mac.

About

Utelogy is a hardware‐agnostic, enterprise-grade software solution that unifies audio/visual and unified communications systems, enabling complete monitoring, control, automation, and analytics of meeting spaces, collaboration environments, and facility technology across the enterprise. With support for thousands of device drivers and broad compatibility between manufacturers, it provides a “single pane of glass” for IT operations teams to manage meeting-room devices, video systems, power units, displays, controllers, and networks from one dashboard. The platform automates tasks such as device provisioning, firmware updates, scheduling, and self-healing routines that detect and remediate issues before users ever know something was wrong, helping reduce truck rolls and lower operational costs significantly. Real-time alerts and analytics give insight into device status, energy consumption, room usage, and system health so facility and technology managers can make data-driven decisions.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT professionals looking to automate Apple device management and ensure easy Apple implementation for end users in companies, educational institutions, and government organizations

Audience

Large enterprises, campuses and managed-service providers needing a tool to monitor, automate and manage technology assets across locations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual billing:
$ 3 .33 per/ month per iOS or tvOS device
$ 6 .67 per/ month per Mac
(Education and volume discounts available)
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • When I was working at one of the national energy laboratories, we used Jamf to help keep all the Mac OS devices' software and operating systems up to date. We didn't like to automatically update to the latest OSes because sometimes the new releases aren't that stable and certain scientific equipment only worked with older versions, but with Jamf that was not an issue.
  • JAMF had tons of tools to properly secure devices on our network and also make it easier for users when deploying new devices.

Cons

  • For whatever reason I still needed to code up a custom AppleScript to handle some software customizations that Jamf couldn't, or to get all the serial numbers of certain devices on a specific software version. I assume this was because Jamf couldn't do that easily, but maybe it could and my boss just didn't know better?
  • Expensive is really the only downside but our customer had the money so it was a moot point.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Jamf
Founded: 2002
United States
www.jamf.com/products/jamf-pro/

Company Information

Utelogy
Founded: 2009
United States
www.utelogy.com

Alternatives

Alternatives

Jamf Now

Jamf Now

Jamf
Hexnode UEM

Hexnode UEM

Mitsogo Inc

Categories

Categories

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Integrations

ServiceNow Supported
Axonius Supported
Drata Supported
EZO AssetSonar Supported
Epiphan Connect Not Supported
Hector Supported
IT Glue Supported
Jamf Connect Supported
Kitcast Supported
Microsoft Teams Not Supported
Netrix iCMS Not Supported
Network Glue Supported
OctoXLabs Supported
RealCISO Supported
Reftab Supported
Secureframe Supported
StatusGator Supported
Vanta Supported
Vanti Not Supported
anecdotes Supported

Integrations

ServiceNow Supported
Axonius Not Supported
Drata Not Supported
EZO AssetSonar Not Supported
Epiphan Connect Supported
Hector Not Supported
IT Glue Not Supported
Jamf Connect Not Supported
Kitcast Not Supported
Microsoft Teams Supported
Netrix iCMS Supported
Network Glue Not Supported
OctoXLabs Not Supported
RealCISO Not Supported
Reftab Not Supported
Secureframe Not Supported
StatusGator Not Supported
Vanta Not Supported
Vanti Supported
anecdotes Not Supported
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Claim Jamf Pro and update features and information
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