Jamf Pro

Jamf Pro

Jamf
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About

Formerly known as Casper Suite, Jamf Pro is an enterprise mobility management (EMM) tool for Apple macOS and iOS devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily: - Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease. - Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience. - Purchase apps in bulk and make them available automatically or through a Self Service catalog. - Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction. Jamf Pro works seamlessly with your existing IT services and technologies, including: Apple Business Manager, Active Directory, SSO/SAML, SCCM, APIs, Cisco ISE, Security Connector and Fast Lane, Conditional Access for Mac.

About

Apple device management that's simple, secure, and pretty damn quick. Effortless account creation and setup — Enroll, configure, and monitor any number of Apple devices in a matter of minutes. Our user-friendly interface makes the onboarding experience a piece of cake for admins and users alike. Rapid device enrollment options — Quickly add iOS and macOS devices with automated enrollment through Apple Business Manager, enrollment by link for BYOD, and more. Flexible app deployment and installation — Automatically deploy apps and installer packages at scale. Utilize App Store, VPP, custom apps, or a self-serve experience for macOS using our hosted Munki integration. Advanced configuration capabilities — Automate your workflows using a variety of premade configuration profiles or upload your own. Fast US-based support — Get help when you need it from a technical support professional who knows the ins and outs of MDM. Our average response time is 30 minutes or less.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

IT professionals looking to automate Apple device management and ensure easy Apple implementation for end users in companies, educational institutions, and government organizations

Audience

MacAdmins, Small business owners

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual billing:
$ 3 .33 per/ month per iOS or tvOS device
$ 6 .67 per/ month per Mac
(Education and volume discounts available)
Free Version Not Supported
Free Trial Supported

Pricing

$2.50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • When I was working at one of the national energy laboratories, we used Jamf to help keep all the Mac OS devices' software and operating systems up to date. We didn't like to automatically update to the latest OSes because sometimes the new releases aren't that stable and certain scientific equipment only worked with older versions, but with Jamf that was not an issue.
  • JAMF had tons of tools to properly secure devices on our network and also make it easier for users when deploying new devices.

Cons

  • For whatever reason I still needed to code up a custom AppleScript to handle some software customizations that Jamf couldn't, or to get all the serial numbers of certain devices on a specific software version. I assume this was because Jamf couldn't do that easily, but maybe it could and my boss just didn't know better?
  • Expensive is really the only downside but our customer had the money so it was a moot point.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Jamf
Founded: 2002
United States
www.jamf.com/products/jamf-pro/

Company Information

PDQ
Founded: 2001
United States
simplemdm.com

Alternatives

Alternatives

Iru

Iru

Iru (formerly Kandji)
Jamf Now

Jamf Now

Jamf
Hexnode UEM

Hexnode UEM

Mitsogo Inc
Jamf Pro

Jamf Pro

Jamf

Categories

Categories

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Procurement Management Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Supported

Integrations

Setyl Supported
AdminStudio Supported
Asset Management for Jira Supported
Asset Panda Supported
Cloudaware Supported
Cyclops Supported
EZO AssetSonar Supported
Hector Supported
Incident IQ Supported
Jamf Safe Internet Supported
JupiterOne Not Supported
MyGlue Supported
Network Glue Supported
Numerics Supported
Query Federated Search Supported
Rublon Supported
Sassafras AllSight Supported
SecureW2 Supported
Secureframe Supported
ServiceNow Supported

Integrations

Setyl Supported
AdminStudio Not Supported
Asset Management for Jira Not Supported
Asset Panda Not Supported
Cloudaware Not Supported
Cyclops Not Supported
EZO AssetSonar Not Supported
Hector Not Supported
Incident IQ Not Supported
Jamf Safe Internet Not Supported
JupiterOne Supported
MyGlue Not Supported
Network Glue Not Supported
Numerics Not Supported
Query Federated Search Not Supported
Rublon Not Supported
Sassafras AllSight Not Supported
SecureW2 Not Supported
Secureframe Not Supported
ServiceNow Not Supported
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