Jamf Pro

Jamf Pro

Jamf
+
+

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About

Formerly known as Casper Suite, Jamf Pro is an enterprise mobility management (EMM) tool for Apple macOS and iOS devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily: - Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease. - Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience. - Purchase apps in bulk and make them available automatically or through a Self Service catalog. - Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction. Jamf Pro works seamlessly with your existing IT services and technologies, including: Apple Business Manager, Active Directory, SSO/SAML, SCCM, APIs, Cisco ISE, Security Connector and Fast Lane, Conditional Access for Mac.

About

Enterprises can optimize their costs, usage and administrative processes, as well as ensure high-quality services, by using Pro as an in-house optimization solution. Pro offers individual enterprises control, awareness and a balance between their technology investments and business demands. Digitally documenting an enterprise’s utilization of IT services also lays the foundation for a smoother process at accounts payable, where costs are booked correctly the first time. Service providers can offer ProOpti’s solution as part of their software delivery to customers. Pro is instrumental for service providers wishing to support their customers in handling technology costs and usage as a centrally-purchased or managed solution, and it can function as a service provider’s own platform for transparent reporting and insights. Service integrators can also maximize their profits by using Pro to make sure that they don’t over-deliver on unused services.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT professionals looking to automate Apple device management and ensure easy Apple implementation for end users in companies, educational institutions, and government organizations

Audience

IT Asset Management solution for IT teams and companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual billing:
$ 3 .33 per/ month per iOS or tvOS device
$ 6 .67 per/ month per Mac
(Education and volume discounts available)
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • When I was working at one of the national energy laboratories, we used Jamf to help keep all the Mac OS devices' software and operating systems up to date. We didn't like to automatically update to the latest OSes because sometimes the new releases aren't that stable and certain scientific equipment only worked with older versions, but with Jamf that was not an issue.
  • JAMF had tons of tools to properly secure devices on our network and also make it easier for users when deploying new devices.

Cons

  • For whatever reason I still needed to code up a custom AppleScript to handle some software customizations that Jamf couldn't, or to get all the serial numbers of certain devices on a specific software version. I assume this was because Jamf couldn't do that easily, but maybe it could and my boss just didn't know better?
  • Expensive is really the only downside but our customer had the money so it was a moot point.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Jamf
Founded: 2002
United States
www.jamf.com/products/jamf-pro/

Company Information

ProOpti
Founded: 1992
Sweden
www.proopti.com/home.aspx

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Categories

Categories

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Not Supported
Data Management Not Supported
Deployment Management Not Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Supported
Remote Update / Installation Not Supported
Software Management Not Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Supported
Usage Reporting Supported

Wireless Expense Management Features

CRM Not Supported
Custom Rate Plans Supported
Discount Management Supported
Metered Billing Supported
Move / Add / Change Options Supported
Procurement Management Supported
Split Billing Supported
Supports WiFi Hotspots Not Supported
Usage Reporting Supported

Integrations

Axonius Supported
Bigtincan Supported
Cloudaware Supported
Cyclops Supported
Cynerio Supported
Drata Supported
EZO AssetSonar Supported
Hector Supported
Incident IQ Supported
Jamf Connect Supported
Jamf Safe Internet Supported
Mindcat Assets Supported
MyGlue Supported
Numerics Supported
OctoXLabs Supported
Sassafras AllSight Supported
Secureframe Supported
ServiceNow Supported
Thoropass Supported
Vanta Supported

Integrations

Axonius Not Supported
Bigtincan Not Supported
Cloudaware Not Supported
Cyclops Not Supported
Cynerio Not Supported
Drata Not Supported
EZO AssetSonar Not Supported
Hector Not Supported
Incident IQ Not Supported
Jamf Connect Not Supported
Jamf Safe Internet Not Supported
Mindcat Assets Not Supported
MyGlue Not Supported
Numerics Not Supported
OctoXLabs Not Supported
Sassafras AllSight Not Supported
Secureframe Not Supported
ServiceNow Not Supported
Thoropass Not Supported
Vanta Not Supported
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