Jamf Pro

Jamf Pro

Jamf
+
+

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About

Formerly known as Casper Suite, Jamf Pro is an enterprise mobility management (EMM) tool for Apple macOS and iOS devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily: - Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease. - Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience. - Purchase apps in bulk and make them available automatically or through a Self Service catalog. - Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction. Jamf Pro works seamlessly with your existing IT services and technologies, including: Apple Business Manager, Active Directory, SSO/SAML, SCCM, APIs, Cisco ISE, Security Connector and Fast Lane, Conditional Access for Mac.

About

ManageEngine Patch Manager Plus is an automated patch management solution that scans, tests, and deploys patches across Windows, macOS, Linux, and 1,100+ third-party applications from a single console. Automated deployment policies eliminate manual patching effort while test-and-approve workflows validate stability in pilot groups before organization-wide rollout. Granular policy controls customize schedules, maintenance windows, and reboot behaviors per device group, ensuring every endpoint updates on its own operational terms. Work-from-home and roaming devices patch seamlessly over the internet without VPN dependency, and bandwidth optimization ensures deployments never disrupt business operations. Automated rollback restores affected endpoints when deployments fail, while real-time compliance dashboards mapped to HIPAA, PCI-DSS, and GDPR give leadership instant visibility into patch status. Available as cloud or on-premises for organizations of every size.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT professionals looking to automate Apple device management and ensure easy Apple implementation for end users in companies, educational institutions, and government organizations

Audience

SMBs to Large Companies/Enterprises

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual billing:
$ 3 .33 per/ month per iOS or tvOS device
$ 6 .67 per/ month per Mac
(Education and volume discounts available)
Free Version Not Supported
Free Trial Supported

Pricing

Less than $1/endpoint/month
Free: up to 25 devices
Professional: Starts @ Less than $1 /endpoint/month
Enterprise: Starts @ $1/endpoint/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • When I was working at one of the national energy laboratories, we used Jamf to help keep all the Mac OS devices' software and operating systems up to date. We didn't like to automatically update to the latest OSes because sometimes the new releases aren't that stable and certain scientific equipment only worked with older versions, but with Jamf that was not an issue.
  • JAMF had tons of tools to properly secure devices on our network and also make it easier for users when deploying new devices.

Cons

  • For whatever reason I still needed to code up a custom AppleScript to handle some software customizations that Jamf couldn't, or to get all the serial numbers of certain devices on a specific software version. I assume this was because Jamf couldn't do that easily, but maybe it could and my boss just didn't know better?
  • Expensive is really the only downside but our customer had the money so it was a moot point.

Pros & Cons from Real Users

Pros

  • ManageEngine Patch Manager Plus has many advantages that make patch management easy and efficient for IT teams. It automates the complete patching process—from scanning and detecting missing updates to testing and deploying them—so you don’t have to do manual work. It supports multiple platforms like Windows, macOS, Linux, and even third-party applications, which is very helpful in real environments. The tool also improves security by quickly fixing vulnerabilities and keeping systems up to date.
  • ManageEngine Patch Manager Plus automates patch deployment across Windows, macOS, and Linux systems, as well as third-party applications like browsers and common productivity tools. It supports both on-prem and remote devices, making it effective for distributed networks. The scheduling engine, patch approval workflows, and rollback options reduce manual effort and help maintain security hygiene. Built-in reporting for patch compliance and vulnerabilities aligns well with audit requirements and simplifies compliance management. Integration with Active Directory and easy grouping of endpoints further streamline deployment operations.
  • Patch Manager Plus automates patching for Windows, macOS, Linux, and third-party applications. Supports testing, approval workflows, and scheduling to avoid business disruption. Provides detailed reports, compliance tracking, and vulnerability insights. User-friendly interface simplifies large-scale patch deployment.
  • Makes downloading and installing patches very simple and straightforward. The customer service offered by ManageEngine is also really good. Works great for both our Windows and Mac workstations.

Cons

  • ManageEngine Patch Manager Plus has some limitations that users should consider. The user interface may feel slightly confusing or not very modern, making navigation difficult for new users. Sometimes patches fail to install properly, and the error details are not always clear, which makes troubleshooting harder.
  • Getting initial patch policies and deployment groups configured can take some upfront planning, especially in complex environments. Alerting and notifications sometimes require tuning to avoid noise. Customizing reports beyond the built-in templates is limited and may not meet all reporting needs out-of-the-box.
  • Some advanced reporting and automation features are available only in the enterprise edition. Limited offline patching support for isolated networks. Third-party application patch support may vary based on vendor updates.
  • We've had a patch come a day late before, but other than than nothing we're concerned about. We're quite happy with the product and service so far.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Jamf
Founded: 2002
United States
www.jamf.com/products/jamf-pro/

Company Information

ManageEngine
India
www.manageengine.com/patch-management/

Alternatives

Alternatives

Saner CVEM

Saner CVEM

SecPod Technologies
Jamf Now

Jamf Now

Jamf
Hexnode UEM

Hexnode UEM

Mitsogo Inc

Categories

Categories

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Supported
Whitelisting / Blacklisting Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Vulnerability Management Features

Asset Discovery Supported
Asset Tagging Not Supported
Network Scanning Supported
Patch Management Supported
Policy Management Supported
Prioritization Supported
Risk Management Supported
Vulnerability Assessment Supported
Web Scanning Supported

Integrations

AdminStudio Supported
Airlock Digital Supported
Bigtincan Supported
Hector Supported
Incident IQ Supported
Intello Supported
Jamf Connect Supported
Kitcast Supported
ManageEngine AssetExplorer Not Supported
Network Glue Supported
OctoXLabs Supported
Oomnitza Supported
Qualys VMDR Not Supported
RealCISO Supported
Reftab Supported
Sassafras AllSight Supported
Secureframe Supported
ServiceNow Supported
Setyl Supported
atSpoke Supported

Integrations

AdminStudio Not Supported
Airlock Digital Not Supported
Bigtincan Not Supported
Hector Not Supported
Incident IQ Not Supported
Intello Not Supported
Jamf Connect Not Supported
Kitcast Not Supported
ManageEngine AssetExplorer Supported
Network Glue Not Supported
OctoXLabs Not Supported
Oomnitza Not Supported
Qualys VMDR Supported
RealCISO Not Supported
Reftab Not Supported
Sassafras AllSight Not Supported
Secureframe Not Supported
ServiceNow Not Supported
Setyl Not Supported
atSpoke Not Supported
Claim Jamf Pro and update features and information
Claim Jamf Pro and update features and information
Claim ManageEngine Patch Manager Plus and update features and information
Claim ManageEngine Patch Manager Plus and update features and information