Jamf Pro

Jamf Pro

Jamf
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About

Formerly known as Casper Suite, Jamf Pro is an enterprise mobility management (EMM) tool for Apple macOS and iOS devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily: - Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease. - Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience. - Purchase apps in bulk and make them available automatically or through a Self Service catalog. - Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction. Jamf Pro works seamlessly with your existing IT services and technologies, including: Apple Business Manager, Active Directory, SSO/SAML, SCCM, APIs, Cisco ISE, Security Connector and Fast Lane, Conditional Access for Mac.

About

Network security is hard. Current solutions are complex and tedious to implement. Learn how to simplify security with Cisco Meraki! Trusted by influential brands around the world. With over a million active networks and counting, organizations far and wide count on Meraki to help deliver premium, reliable experiences. All Cisco Meraki devices are centrally and securely managed from the cloud using a single web-based dashboard. Our feature-rich, intuitive architecture enables customers to save time, reduce operating costs, and solve new business problems. The industry standard for easy-to-manage, fast and dependable Wi-Fi. Protect and securely connect what matters most, regardless of location. Uncompromising performance and reliability at the heart of your network. Remote monitoring and identity-based configuration for all your devices.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT professionals looking to automate Apple device management and ensure easy Apple implementation for end users in companies, educational institutions, and government organizations

Audience

Enterprises and companies seeking a solution to manage all their operations and processes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual billing:
$ 3 .33 per/ month per iOS or tvOS device
$ 6 .67 per/ month per Mac
(Education and volume discounts available)
Free Version Not Supported
Free Trial Supported

Pricing

$40.00
Pricing per device.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.0 / 5
features 4.3 / 5
design 4.0 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • When I was working at one of the national energy laboratories, we used Jamf to help keep all the Mac OS devices' software and operating systems up to date. We didn't like to automatically update to the latest OSes because sometimes the new releases aren't that stable and certain scientific equipment only worked with older versions, but with Jamf that was not an issue.
  • JAMF had tons of tools to properly secure devices on our network and also make it easier for users when deploying new devices.

Cons

  • For whatever reason I still needed to code up a custom AppleScript to handle some software customizations that Jamf couldn't, or to get all the serial numbers of certain devices on a specific software version. I assume this was because Jamf couldn't do that easily, but maybe it could and my boss just didn't know better?
  • Expensive is really the only downside but our customer had the money so it was a moot point.

Pros & Cons from Real Users

Pros

  • I love the visibility! Everything is easy to setup and navigate. Except for 1 thing. Troubleshooting is easy when you can drill down into the specific client device and see what is happening. Packet inspection. Single pane of glass.
  • Can see everything happening on the network. Large number of functions with add-ons. Granular management of devices on the firewall. Everything in one spot. Great interface. Easy to add devices. Easy to integrate with AD.
  • - no touch install - %100 cloud base - wide range of appliances - right prices - Excellent Customer support - Auto VPN

Cons

  • The firewall.... OMG! If you have ever dealt with any type of firewall in your professional career you are going to battle. It's how I imagine some one would design an interface for a firewall if it was thrown in to tick a box. My 10 year old could do better. It's like trying to navigate a country's road when the sign boards don't have English and you typically drive on the left hand side of the road. How did anyone, with any type of security experience, say yeah that's good, security admins will like that!? It almost makes me wonder if the marketing department wrote the interface for the firewall.
  • There is a lot in there so can be a little overwhelming. Reports could be a touch better. Would like the ability to create network diagrams.
  • - somehow limited functionality - expensive swathes - licensing can be pricy

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Jamf
Founded: 2002
United States
www.jamf.com/products/jamf-pro/

Company Information

Cisco
Founded: 1984
United States
meraki.cisco.com/platform/

Alternatives

Alternatives

Bigleaf

Bigleaf

Bigleaf Networks
Jamf Pro

Jamf Pro

Jamf
Jamf Now

Jamf Now

Jamf
Hexnode UEM

Hexnode UEM

Mitsogo Inc

Categories

Categories

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Not Supported
Software Management Not Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Firewall Features

Alerts / Notifications Supported
Application Visibility / Control Supported
Automated Testing Supported
Intrusion Prevention Supported
LDAP Integration Supported
Physical / Virtual Environment Supported
Sandbox / Threat Simulation Supported
Threat Identification Supported

Integrations

Axonius Supported
EZO AssetSonar Supported
MyGlue Supported
Network Glue Supported
OctoXLabs Supported
Reftab Supported
Rublon Supported
SecureW2 Supported
Setyl Supported
Cisco AgenticOps Not Supported
ContraForce Not Supported
Genea Submeter Billing Not Supported
MyPlace Not Supported
Observo AI Not Supported
OpenDNS Not Supported
RealCISO Supported
ScalePad Lifecycle Manager Not Supported
SecureRedact Not Supported
Senturo Supported
Workers by Delos Not Supported

Integrations

Axonius Supported
EZO AssetSonar Supported
MyGlue Supported
Network Glue Supported
OctoXLabs Supported
Reftab Supported
Rublon Supported
SecureW2 Supported
Setyl Supported
Cisco AgenticOps Supported
ContraForce Supported
Genea Submeter Billing Supported
MyPlace Supported
Observo AI Supported
OpenDNS Supported
RealCISO Not Supported
ScalePad Lifecycle Manager Supported
SecureRedact Supported
Senturo Not Supported
Workers by Delos Supported
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