Jambo

Jambo

Jambo™
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About

Jambo is stakeholder relationship management (SRM) software built to help organizations and governments centralize, monitor, and report on all engagement and consultation data. It's designed for teams that need a clear way to review and demonstrate their history of engagement with stakeholders, communities, regulators, and other external groups. Jambo is widely used across many sectors, including government, infrastructure development, utilities, and resource development. By replacing scattered spreadsheets and manual tracking, Jambo enables users to securely and efficiently log every interaction, communication, issue, and commitment, creating a comprehensive record of engagement. Its reporting tools make it easy to generate project updates or produce detailed reports to satisfy regulatory consultation requirements. With an intuitive interface and fast data entry, Jambo simplifies engagement and consultation management, reduces risk, and supports stronger stakeholder relationships.

About

Open Point is the only engagement platform designed for all stakeholders, helping organizations move from input to insight to impact. Through its community engagement, stakeholder relationship management, and advanced analytics capabilities, Open Point enables organizations to capture meaningful participation, manage stakeholder relationships, analyze feedback at scale, and maintain a clear, transparent record of engagement across the entire project lifecycle. By connecting engagement, stakeholder communication, and data-driven insight in one platform, Open Point helps organizations deliver community and infrastructure projects with greater confidence, accountability, and trust.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Government, Mining, Renewable Energy, Infrastructure Development, Transportation, Utilities, Healthcare, Forestry, Indigenous and Tribal Relations

Audience

Open Point is built for local, state, and federal government agencies, transportation and transit authorities, infrastructure organizations, utilities, energy providers, planning authorities, and mining and resources companies that need a unified platform for stakeholder engagement, relationship management, compliance, and project oversight.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$995 per month
Jambo offers two subscription types:
Jambo Professional: Starts at $995 per month.
Jambo Enterprise: Contact Jambo for a custom quote. (This subscription includes more features and advanced security features.)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.1 / 5
design 4.4 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The platform is straightforward to navigate and the team in Canada has been pleasant and supportive when assistance has been needed. There is sometimes a slight delay in responsiveness due to the difference in working hours, but overall the experience has been positive and I expect the system will continue to develop over time.
  • Accessible, easy to use and has excellent customer support. Jambo does a great job of making communication tracking and reporting on annual records simple.
  • Jambo is easy to use and helps us detail a wide variety of communications across our organization's teams.
  • I like that the software automatically captures important information from an engagement, which makes reporting seamless and easy! Our organization was well supported by the Jambo team, who were available to answer questions and train our team in it's use.
  • -Easy to use -Intuitive set up for entering information -Application is visually appealing -Easy to delete entries/make changes if needed

Cons

  • There are several important features that we would normally expect from a stakeholder management system that are not currently available. The absence of stakeholder mapping is a noticeable gap, and we have had to run consultation surveys and manage responses outside the platform. The reliance on connecting external communication tools rather than having these functions built into the system also limits efficiency and feels like a missed opportunity.
  • Depending on which industry you are in the basic project board setup may not be ideal for your SRM tracking. However, Jambo is always open to feedback and is interested in improving the experience for all its customers/users.
  • Our organization has a few needs around how our communications are structured that we're hoping to work with Jambo to improve in the future.
  • The AI features are still in development. Summarizing information is important, but often summaries miss important context.
  • -There is some potential for redundancy/missed information with there being options for concerns, commitments and tasks when adding a new communication. It would be nice if commitments/tasks could be linked to specific concerns.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Jambo™
Founded: 2018
Canada
www.jambo.cloud

Company Information

Open Point
Founded: 2005
Australia
www.openpoint.com

Alternatives

Alternatives

Darzin

Darzin

Darzin Software
EngagementHQ

EngagementHQ

Granicus
Jambo

Jambo

AlignMinds Technologies
Social Point

Social Point

Open Point

Categories

Categories

Stakeholder Relationship Management Features

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Integrations

ArcGIS Pro
Microsoft 365
Microsoft Outlook
Social Point
Zapier

Integrations

ArcGIS Pro
Microsoft 365
Microsoft Outlook
Social Point
Zapier
Claim Jambo and update features and information
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