ZaiLabZailab
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Related Products
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About
Energy efficiency and sustainability strategies shouldn't be complicated or costly. JadeTrack is a cloud-based platform that combines automated utility bill management, ENERGY STAR facility benchmarking, real-time monitoring, and sustainability reporting with a customer success team to guide you, every step of the way. Get clarity on utility data, improve decision making, and capture savings. Guaranteed.
Contact Details
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About
Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
JadeTrack serves the C&I and education segments with an affordable solution that ties together data from key systems, sensors, and stakeholders.
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Audience
Companies searching for a solution to manage and improve their customer service operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$1 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationJadeTrack
Founded: 2011
United States
www.jadetrack.com
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Company InformationZailab
Founded: 2013
Ireland
www.zailab.com
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Categories |
Categories |
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Energy Management Features
Benchmarking
Supported
Bill Audit
Supported
Bill Database
Supported
Bill Importing
Supported
Budgeting & Forecasting
Not Supported
Compliance Management
Not Supported
Contract Management
Supported
Cost / Use Reporting
Supported
Emissions Monitoring
Not Supported
Energy Price Analysis
Not Supported
Facility Scheduling
Not Supported
Greenhouse Gas Tracking
Supported
Load Control
Not Supported
Load Forecasting
Not Supported
Meter Tracking
Supported
Risk Management
Supported
Weather Normalization
Supported
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
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Integrations
Salesforce Agentforce Service
Not Supported
Zoho CRM
Not Supported
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