ZaiLab

ZaiLab

Zailab
+
+

Related Products

  • TRACTIAN
    138 Ratings
    Visit Website
  • GiveLife365
    11 Ratings
    Visit Website
  • Nasdaq Metrio
    14 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • ShapeNet
    287 Ratings
    Visit Website
  • DonorPerfect Fundraising Growth Platform
    2,389 Ratings
    Visit Website
  • R3 Contract Management for GovCon
    1 Rating
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • Pylon
    33 Ratings
    Visit Website
  • Compete Club Management
    13 Ratings
    Visit Website

About

Energy efficiency and sustainability strategies shouldn't be complicated or costly. JadeTrack is a cloud-based platform that combines automated utility bill management, ENERGY STAR facility benchmarking, real-time monitoring, and sustainability reporting with a customer success team to guide you, every step of the way. Get clarity on utility data, improve decision making, and capture savings. Guaranteed. Contact Details

About

Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

JadeTrack serves the C&I and education segments with an affordable solution that ties together data from key systems, sensors, and stakeholders.

Audience

Companies searching for a solution to manage and improve their customer service operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

JadeTrack
Founded: 2011
United States
www.jadetrack.com

Company Information

Zailab
Founded: 2013
Ireland
www.zailab.com

Alternatives

WatchWire

WatchWire

EnergyWatch

Alternatives

Yardi Energy Solution

Yardi Energy Solution

Yardi Systems
Brightly Energy Manager

Brightly Energy Manager

Brightly (formerly Dude Solutions)

Categories

Energy Management Supported

Categories

Call Center Supported

Energy Management Features

Benchmarking Supported
Bill Audit Supported
Bill Database Supported
Bill Importing Supported
Budgeting & Forecasting Not Supported
Compliance Management Not Supported
Contract Management Supported
Cost / Use Reporting Supported
Emissions Monitoring Not Supported
Energy Price Analysis Not Supported
Facility Scheduling Not Supported
Greenhouse Gas Tracking Supported
Load Control Not Supported
Load Forecasting Not Supported
Meter Tracking Supported
Risk Management Supported
Weather Normalization Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported

Integrations

Salesforce Agentforce Service Not Supported
Zoho CRM Not Supported

Integrations

Salesforce Agentforce Service Supported
Zoho CRM Supported
Claim JadeTrack and update features and information
Claim JadeTrack and update features and information
Claim ZaiLab and update features and information
Claim ZaiLab and update features and information