ZaiLab

ZaiLab

Zailab
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About

Energy efficiency and sustainability strategies shouldn't be complicated or costly. JadeTrack is a cloud-based platform that combines automated utility bill management, ENERGY STAR facility benchmarking, real-time monitoring, and sustainability reporting with a customer success team to guide you, every step of the way. Get clarity on utility data, improve decision making, and capture savings. Guaranteed. Contact Details

About

Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

JadeTrack serves the C&I and education segments with an affordable solution that ties together data from key systems, sensors, and stakeholders.

Audience

Companies searching for a solution to manage and improve their customer service operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

JadeTrack
Founded: 2011
United States
www.jadetrack.com

Company Information

Zailab
Founded: 2013
Ireland
www.zailab.com

Alternatives

WatchWire

WatchWire

EnergyWatch

Alternatives

Yardi Energy Solution

Yardi Energy Solution

Yardi Systems
Brightly Energy Manager

Brightly Energy Manager

Brightly (formerly Dude Solutions)

Categories

Categories

Energy Management Features

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Salesforce Agentforce Service
Zoho CRM

Integrations

Salesforce Agentforce Service
Zoho CRM
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