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About

JAMS Incident Management makes sure the right person knows when something breaks, then keeps escalating through voice, SMS, push, email, Microsoft Teams, and Slack until someone acknowledges it. Alerts can come from monitoring tools, email, webhooks, or the API, so it works with any team and any stack. Where most alerting tools stop at notifying, this one can also act: a responder can restart, continue, or cancel a failed job directly from the alert, and acknowledging it updates the source system automatically, so nothing gets tracked twice. JAMS Scheduler is not required, but a failed job can open an incident automatically for teams that use it. On-call gaps are expensive because they compound quietly: a missed alert becomes a longer outage, and a longer outage becomes lost trust. The reason to look at this now is the gap between detecting a problem and getting a human to fix it, which is exactly where most incidents actually go wrong.

About

ReadSignFlow is a browser-based policy acknowledgment platform for HR, compliance, risk, and operations teams. Teams use it to send policies, procedures, and safety bulletins to employees and contractors, including frontline staff, and track who has opened and acknowledged each one from a central dashboard. Administrators import recipients, target campaigns by department, location or role, set deadlines, and follow up with automated reminders and manager escalation. Recipients open documents through email links or a web portal on phones and shared tablets, and must reach the end of the document before they can acknowledge it; high-risk policies can also require a short quiz. Every acknowledgment is recorded with the time, the device and a fingerprint of the exact document version, and the audit pack (signed PDF receipts, completion report, event trail) exports in one click. REST API and webhooks support HRIS-driven joiner, mover and leaver workflows. Free for up to 20 employees.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT, DevOps, and on-call teams that want to route, escalate, and track incident alerts across voice, SMS, email, push, and collaboration tools

Audience

HR, compliance, risk and operations teams that must prove staff received and acknowledged policies, especially in regulated, frontline-heavy industries

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Version Supported
Free Trial Supported

Pricing

$99/month
Free forever for up to 20 employees. Starter is $99/month for up to 100 employees when billed annually ($1,188/year), or $119/month with monthly billing. Growth is $1.20 per active employee/month billed annually, with a 100-employee minimum ($120/month or $1,440/year); monthly billing is $1.50 per active employee/month with a $150/month minimum. Enterprise pricing is custom.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

JAMS Software
Founded: 1987
United States
jamsscheduler.com/incident-management

Company Information

ReadSignFlow
Founded: 2024
Sheridan, Wyoming, United States
www.readsignflow.com

Alternatives

Opsgenie

Opsgenie

Atlassian

Alternatives

SP Policy Management

SP Policy Management

SP Marketplace
SIGNL4

SIGNL4

Derdack
Staff.Wiki

Staff.Wiki

WorkflowFirst Software

Categories

Categories

Policy Management Supported

In policy management, ReadSignFlow focuses on distribution and acknowledgment: getting each policy to the right people, chasing sign-off automatically, re-acknowledging when a policy changes, and exporting audit-ready proof of who acknowledged which version of a document.

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Policy Management Features

Approval Process Control Not Supported
Attestation Supported
Audit Trails Supported
Policy Creation Not Supported
Policy Library Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Reporting / Analytics Supported
Version Control Supported
Workflow Management Supported

Integrations

Azure Monitor Supported
JAMS Scheduler Supported
Microsoft Azure Supported
Microsoft Teams Supported
PowerShell Supported
Python Supported
ServiceNow Supported
Slack Supported
Zendesk Supported

Integrations

Azure Monitor Not Supported
JAMS Scheduler Not Supported
Microsoft Azure Not Supported
Microsoft Teams Not Supported
PowerShell Not Supported
Python Not Supported
ServiceNow Not Supported
Slack Not Supported
Zendesk Not Supported
Claim JAMS Incident Management and update features and information
Claim JAMS Incident Management and update features and information
Claim ReadSignFlow and update features and information
Claim ReadSignFlow and update features and information