IssioIssio Solutions
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Related Products
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About
Issio is a company dedicated to delivering the latest technology and outstanding customer support to VA Health System frontline employees, managers and leadership. Issio’s technology is designed to be easy to learn and use and to help every individual who interacts with it. Issio’s ultimate goal is to help our users optimize efficiency, communication, safety, and quality of care. Issio meets the FedRAMP security requirements and is an authorized cloud service provider for the federal government and VA. Our support staff is with you on every step of your journey of growth, starting the moment you make the switch from spreadsheets or any other staffing software.
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About
Our customers discover new ways to lower call center costs, maximize revenue, and minimize compliance risk with our flexible, scalable solutions. Using AI, Natural Language Processing, and Intelligence Tools, we turn raw unstructured call data into structured, rich data for analysis. Make better business decisions from every sales, service, or marketing conversation. Voice Analytics software to transcribe contact center calls and organize the data for actionable insights. Automatically transcribe recordings with natural language processing (NLP). Analyze, inspect and categorize calls with our industry-leading query solution. Automatically detect and redact sensitive data PCI / PII data from the audio and transcript. Includes 40 paralinguistic metrics such as silence, overtalk, dynamism & sentiment. Detect and predict complex behavior with high accuracy using machine learning. Analyze chat, email, CRM, and support data for a complete view of customer interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations looking for a platform to minimize understaffing and overstaffing
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Audience
Industries searching for a Voice Analytics solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIssio Solutions
Founded: 2011
United States
www.issio.com
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Company InformationVoiceBase
Founded: 2010
United States
www.voicebase.com
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Categories |
Categories |
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Integrations
Amazon Connect
Clarity Connect
Freshsales
Genesys Cloud CX
HireVue Video Interviewing
SpotIQ
Tableau
Twilio
Vonage Communications APIs (Nexmo)
Voxbone
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Integrations
Amazon Connect
Clarity Connect
Freshsales
Genesys Cloud CX
HireVue Video Interviewing
SpotIQ
Tableau
Twilio
Vonage Communications APIs (Nexmo)
Voxbone
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