Iru vs. Syncro Comparison


Iru Iru (formerly Kandji)	Syncro	+	+
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About Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era.		About Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.
Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT, security, and compliance leaders at modern enterprises seeking a unified AI-driven platform to manage identity, endpoint protection, and compliance automation efficiently and securely		Audience MSPs
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Custom Pricing. Iru offers you a unique trial process, building a personalized environment for you to test drive the features that matter most to your business. Contact us for a free demo. Free Version Not Supported Free Trial Supported		Pricing $129 per user per month $129 per user per month (Core Plan) or $179 per user per month (Team Plan) Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews		Reviews/Ratings Overall 4.7 / 5 ease 4.6 / 5 features 4.6 / 5 design 4.0 / 5 support 4.3 / 5 Read all reviews
Pros from Real Users Pros Exceptional User Interface: Kandji's interface is a masterpiece of simplicity and functionality. Setting up and managing our devices was a breeze. Even for team members with limited technical expertise, navigating through the platform was intuitive and straightforward. Robust Security Features: We have complete peace of mind knowing that our devices are secure and compliant. Kandji offers a wide range of security features, such as encryption, two-factor authentication, and compliance enforcement, which ensures our sensitive data remains protected. Effortless Deployment and Configuration: With Kandji, deploying and configuring applications, settings, and policies across our fleet of devices is effortless. Its automation capabilities have saved us significant time and effort, allowing us to focus on more strategic tasks. Comprehensive App Management: The app management features of Kandji are top-notch. We can easily distribute, update, and remove applications seamlessly. The ability to manage both native and third-party apps from a single platform has made app deployment a breeze. Outstanding Customer Support: Kandji's support team is one of the best we've encountered. Their response time is rapid, and they always go the extra mile to resolve any issues or questions we have promptly. Kandji talks a good game. Their sales game is on point. They get you in the door with a slick dashboard and promises that everything works well.		Pros & Cons from Real Users Pros Syncro is easy to use and works very well for my MSP. I love how the Asset and RMM is set up. It is very easy to find a pc and remote into it. I enjoy using Syncro because it gets the job done quickly. I've used Ninja RMM, ConnectWise Automate, Dell Kace, SCCM, and others. I do prefer Syncro's simplicity as it does not take long to configure what I need out of it. Syncro is a great way to manage my clients and computers, I utilize several of the 3rd party integrations and they all work w/o any issue. Ticketing is easy! scripting is easy and the user library usually has what I need. It takes care of so many things: tickets, invoices, remote access, accounting, and a host of tools to do what I need as a network support business. The perfect solution for helping my clients, fast connections with Splashtop and the clients love being able to make their own tickets. Syncro make my whole life easier. All for the one low price no matter how many clients I have, what a deal. Syncro stands out for its comprehensive feature set, seamlessly integrating a wide range of functionalities crucial for IT management, such as remote monitoring, management, and an efficient ticketing system. Its user-friendly interface is particularly beneficial, ensuring easy adaptability for our team members with varying levels of tech expertise. The reliability of the platform is exemplary, offering consistent performance with minimal downtime, which is crucial for the uninterrupted operation of our tribe's technological infrastructure. Additionally, the excellent customer support provided by Syncro is noteworthy; they offer prompt and tailored solutions, demonstrating a deep understanding of our unique needs. These aspects collectively make Syncro an invaluable asset to our IT department, significantly enhancing our operational efficiency and effectiveness. Cons When sorting Assets by company it sorts them by Z-A instead of A-Z. Splashtop integration can be annoying sometimes, but that isn't Syncro's fault. I do find myself having to click through multiple screens to gather information such as customer passwords and documentation. I've bypassed some of this by just keeping multiple tabs open for different parts of Syncro. Sometimes it gets a little tricky when syncing my invoices with QuickBooks and I have to fix some service or item that wasn't setup right, but the ability to have the invoices synced automatically is a great time saver. While Syncro provides a robust array of features and tools, one area that could see improvement is the customization of reports and dashboards. The current offerings, although comprehensive, sometimes lack the flexibility to be tailored specifically to our unique tribal needs and workflows. This limitation can lead to additional steps in data analysis and reporting, which, although not a deal-breaker, does add a layer of complexity to our IT management tasks. Enhanced customization options would greatly improve our ability to quickly extract the most relevant information and make data-driven decisions more efficiently.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Iru (formerly Kandji) Founded: 2018 United States www.iru.com		Company Information Syncro Founded: 2013 United States syncromsp.com
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Categories Autonomous Endpoint Management (AEM) Supported Endpoint Detection and Response (EDR) Supported Endpoint Management Supported Endpoint Protection Supported Identity and Access Management (IAM) Supported IT Asset Management Supported IT Management Supported Mobile Device Management (MDM) Supported Mobility Supported Patch Management Supported Process Mapping Supported RMM Supported Security Compliance Supported Single Sign On Supported		Categories AI PSA Supported Cybersecurity Supported Dark Web Monitoring Supported Endpoint Detection and Response (EDR) Supported Endpoint Management Supported Endpoint Protection Supported IT Security Supported Managed Detection and Response (MDR) Supported MSP Supported Network Access Control (NAC) Supported Network Security Supported Professional Services Automation Supported Remote Support Supported RMM Supported
Endpoint Detection and Response (EDR) Features Behavioral Analytics Supported Blacklisting/Whitelisting Supported Continuous Monitoring Supported Malware/Anomaly Detection Supported Prioritization Supported Remediation Management Supported Root Cause Analysis Supported Endpoint Protection Features Activity Log Supported Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Device Management Supported Encryption Supported Signature Matching Not Supported Web Threat Management Not Supported Whitelisting / Blacklisting Supported RMM Features Deployment Management Supported For MSPs Not Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Not Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Show More Features IT Asset Management Features Asset Tracking Not Supported Audit Management Not Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Not Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Supported Wireless Network Support Supported Mobility Features App Management Supported Barcode Scanning Not Supported Compliance Management Supported Content Management Not Supported Data Collection Not Supported Data Management Not Supported File Management Not Supported Forms Automation Not Supported Mobile Messaging Not Supported Remote Access Supported Remote Systems Monitoring Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Supported Dashboard Not Supported Network Wide Management Not Supported Patch Prioritization Not Supported Patch Testing Not Supported Remote Access/Control Supported Vulnerability Scanning Supported		Endpoint Detection and Response (EDR) Features Behavioral Analytics Not Supported Blacklisting/Whitelisting Not Supported Continuous Monitoring Supported Malware/Anomaly Detection Not Supported Prioritization Not Supported Remediation Management Not Supported Root Cause Analysis Not Supported Endpoint Protection Features Activity Log Not Supported Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Device Management Supported Encryption Not Supported Signature Matching Not Supported Web Threat Management Supported Whitelisting / Blacklisting Not Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Not Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Show More Features Cybersecurity Features AI / Machine Learning Not Supported Behavioral Analytics Not Supported Endpoint Management Supported Incident Management Supported IOC Verification Not Supported Tokenization Not Supported Vulnerability Scanning Supported Whitelisting / Blacklisting Not Supported IT Security Features Anti Spam Not Supported Anti Virus Not Supported Email Attachment Protection Not Supported Event Tracking Not Supported Internet Usage Monitoring Supported Intrusion Detection System Not Supported IP Protection Not Supported Spyware Removal Not Supported Two-Factor Authentication Not Supported Vulnerability Scanning Supported Web Threat Management Supported Web Traffic Reporting Not Supported MSP Features Backup Management Not Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Network Access Control (NAC) Features Authentication Supported Authorization Supported Automated Hotfix / Updates Not Supported Centralized Policy Management Not Supported Dashboard Supported Device Auto-Provisioning Not Supported Device Self-Registration Not Supported Posture Assessment Supported Quarantine / Remediation Not Supported Secure Guest Access Not Supported Network Security Features Access Control Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Not Supported Internet Usage Monitoring Not Supported Intrusion Detection System Supported Threat Response Not Supported VPN Not Supported Vulnerability Scanning Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Supported Document Management Supported Portfolio Management Not Supported Project Management Not Supported Proposal Generation Supported Quote Management Supported Resource Management Supported Time & Expense Tracking Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Not Supported
Integrations Google Workspace Supported Microsoft 365 Supported Slack Supported Atomicwork Supported Axonius Supported Domo Not Supported Drata Supported EZO AssetSonar Supported FreePBX Not Supported IT Glue Not Supported Ingram Micro Cloud Not Supported MSP360 Managed Backup Not Supported Malwarebytes Not Supported Oomnitza Supported Reftab Supported ScalePad Lifecycle Insights Not Supported Splashtop Remote Support Not Supported Strategy Overview Not Supported Tracebit Supported Vanta Supported Show More Integrations View All 33 Integrations		Integrations Google Workspace Supported Microsoft 365 Supported Slack Supported Atomicwork Not Supported Axonius Not Supported Domo Supported Drata Not Supported EZO AssetSonar Not Supported FreePBX Supported IT Glue Supported Ingram Micro Cloud Supported MSP360 Managed Backup Supported Malwarebytes Supported Oomnitza Not Supported Reftab Not Supported ScalePad Lifecycle Insights Supported Splashtop Remote Support Supported Strategy Overview Supported Tracebit Not Supported Vanta Not Supported Show More Integrations View All 59 Integrations
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