Simple Queue

Simple Queue

Simple Servers
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About

Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.

About

Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps. By adding Simple Queue to your website, end-users exceeding your website capacity limits are ushered to the queue system. As capacity opens up, Simple Queue redirects the end-users who waited in line back to your website in the correct, sequential order and pace. You are in full control of all internal operations, including end-user inflow, volume, and pace. Everything is easily set up and managed in the browser-based self-service console, with no changes to your backend systems. Real-time queue statistics such as monitoring, tracking, and analytics provide valuable management insights. Cloud computing-based software solution that you can apply to your website. An infinite number of simultaneous end-users can be held, without overloading management servers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a software solution to improve checkout processes and customer satisfaction

Audience

Companies in need of a Virtual Waiting Room solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

IRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management

Company Information

Simple Servers
United Kingdom
www.simpleservers.co.uk/simple-queue

Alternatives

Alternatives

Queue-it

Queue-it

Queue-it ApS
ScanQueue

ScanQueue

Tugadot Pty Ltd

Categories

Queue Management Supported

Categories

Integrations

Cohesion Supported
ICONICS' Intelligent Building Software (IBSS) Supported
Simple Servers Not Supported
Synergy eCase Supported

Integrations

Cohesion Not Supported
ICONICS' Intelligent Building Software (IBSS) Not Supported
Simple Servers Supported
Synergy eCase Not Supported
Claim Irisys Queue Management and update features and information
Claim Irisys Queue Management and update features and information
Claim Simple Queue and update features and information
Claim Simple Queue and update features and information