Irisys Queue ManagementIRISYS
|
Simple QueueSimple Servers
|
|||||
Related Products
|
||||||
About
Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.
|
About
Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps. By adding Simple Queue to your website, end-users exceeding your website capacity limits are ushered to the queue system. As capacity opens up, Simple Queue redirects the end-users who waited in line back to your website in the correct, sequential order and pace. You are in full control of all internal operations, including end-user inflow, volume, and pace. Everything is easily set up and managed in the browser-based self-service console, with no changes to your backend systems. Real-time queue statistics such as monitoring, tracking, and analytics provide valuable management insights. Cloud computing-based software solution that you can apply to your website. An infinite number of simultaneous end-users can be held, without overloading management servers.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Businesses looking for a software solution to improve checkout processes and customer satisfaction
|
Audience
Companies in need of a Virtual Waiting Room solution
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationIRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management
|
Company InformationSimple Servers
United Kingdom
www.simpleservers.co.uk/simple-queue
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Cohesion
Supported
ICONICS' Intelligent Building Software (IBSS)
Supported
Simple Servers
Not Supported
Synergy eCase
Supported
|
Integrations
Cohesion
Not Supported
ICONICS' Intelligent Building Software (IBSS)
Not Supported
Simple Servers
Supported
Synergy eCase
Not Supported
|
|||||
|
|
|