Snapstay

Snapstay

Snapstay OÜ
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+

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About

IntuitiveStay is a guest feedback and staff performance platform for independent B&Bs, guesthouses and boutique hotels. Not chains. Guests scan a QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alerts. High scores nudge guests toward public reviews. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric. Happy returning guests who opt in receive a personalised email inviting them to book direct next time, cutting OTA commission entirely. Monthly anonymous staff surveys detect flight risk before it becomes a resignation. Staff earn a portable EI credential built from real guest nominations. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees.

About

Snapstay is a cloud-based hotel management platform for independent and boutique hotels. It combines reservation and room management, rate and availability controls, guest profiles, payment workflows, a direct booking engine, and distribution to connected booking channels. Teams can manage guest communications, review guest feedback, and monitor occupancy and property performance. Snapstay's AI assistant can answer operational questions and prepare changes to rates, offers, and availability for staff review before approval. Snapstay MCP connects external AI assistants to hotel data for one selected property through Streamable HTTP and OAuth. Its 12 tools cover bookings, guest profiles, rooms, room types, occupancy, performance metrics, property details, and reviews; guest-profile creation is the only write action, while the other tools read hotel data. The service supports lodging operators coordinating daily operations and online sales from one system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent B&Bs, guesthouses and boutique hotels. Restaurants and cafes.

Audience

Independent hotels, boutique hotels, and small hotel groups.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Version Supported
Free Trial Supported

Pricing

$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Having the ability to catch our hotel reviews before they go live takes a huge pressure off us as small business owners. The dashboard is not overwhelming at all and loved the aesthetics The morning email telling us what happened the previous day is also a nice touch and makes us not feel like we have to check the dashboard all the time. The service signature is amazing, the staff are super excited and it has given them something to focus on whilst also helping our hotel as the staff try much harder

Cons

  • nothing as yet still playing around with it all but will report back if anything found.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

IntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com

Company Information

Snapstay OÜ
Founded: 2025
Estonia
snapstay.ai

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Categories

Categories

Hotel Management Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Integrations

Model Context Protocol (MCP) Not Supported
Stripe Not Supported
Zapier Supported

Integrations

Model Context Protocol (MCP) Supported
Stripe Supported
Zapier Not Supported
Claim IntuitiveStay and update features and information
Claim IntuitiveStay and update features and information
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Claim Snapstay and update features and information