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About

IntuitiveStay is a guest feedback and staff performance platform for independent B&Bs, guesthouses and boutique hotels. Not chains. Guests scan a QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alerts. High scores nudge guests toward public reviews. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric. Happy returning guests who opt in receive a personalised email inviting them to book direct next time, cutting OTA commission entirely. Monthly anonymous staff surveys detect flight risk before it becomes a resignation. Staff earn a portable EI credential built from real guest nominations. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees.

About

Send timely, relevant and personalized email marketing campaigns that capture the attention of your hotel guests. Get the word out quickly for all hotel promotions, discounts, special offers and other one-time emails with our easy-to-use solution. Our drag‑and‑drop email editor makes it easy to create beautiful, responsive hotel emails. Add a personal touch to every email you send with dynamic content, merge tags, segmentation and triggered automation. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Use the ticketing system to communicate service shortcomings to the relevant person or department. Benchmark your hotel's performance against your competitors’ online review rankings. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent B&Bs, guesthouses and boutique hotels. Restaurants and cafes.

Audience

Hotels looking for an CRM and email marketing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Having the ability to catch our hotel reviews before they go live takes a huge pressure off us as small business owners. The dashboard is not overwhelming at all and loved the aesthetics The morning email telling us what happened the previous day is also a nice touch and makes us not feel like we have to check the dashboard all the time. The service signature is amazing, the staff are super excited and it has given them something to focus on whilst also helping our hotel as the staff try much harder

Cons

  • nothing as yet still playing around with it all but will report back if anything found.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

IntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com

Company Information

Revinate
Founded: 2009
United States
www.revinate.com

Alternatives

Reviato

Reviato

EthosLink

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
HotelBee

HotelBee

Strowberry Code

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Blotout Not Supported
Booking.com Not Supported
BrightSide Not Supported
FairPlanner Not Supported
IDeaS G3 RMS Not Supported
Integrate.io Not Supported
Juyo Analytics Not Supported
Meltano Not Supported
Mosaic by MethodWorx Not Supported
Playable Not Supported
RMS Cloud Not Supported
Singer Not Supported
StayFi Not Supported
Toucan Not Supported
Whistle Messaging Not Supported
Xplenty Not Supported
Zapier Supported
protel MICE Not Supported

Integrations

Blotout Supported
Booking.com Supported
BrightSide Supported
FairPlanner Supported
IDeaS G3 RMS Supported
Integrate.io Supported
Juyo Analytics Supported
Meltano Supported
Mosaic by MethodWorx Supported
Playable Supported
RMS Cloud Supported
Singer Supported
StayFi Supported
Toucan Supported
Whistle Messaging Supported
Xplenty Supported
Zapier Not Supported
protel MICE Supported
Claim IntuitiveStay and update features and information
Claim IntuitiveStay and update features and information
Claim Revinate and update features and information
Claim Revinate and update features and information