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About

IntuitiveStay is a guest feedback and staff performance platform for independent B&Bs, guesthouses and boutique hotels. Not chains. Guests scan a QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alerts. High scores nudge guests toward public reviews. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric. Happy returning guests who opt in receive a personalised email inviting them to book direct next time, cutting OTA commission entirely. Monthly anonymous staff surveys detect flight risk before it becomes a resignation. Staff earn a portable EI credential built from real guest nominations. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees.

About

Reliable, ultra-secure digital key solution for independent and branded hotels, tailored to guests and efficient for you. Enhance your guests' experience and ease the workload on staff. Through robust automated testing in our robotics testing lab, we ensure that our digital key technology is the most performant and reliable in the industry, which means happy guests and less stress on your staff. Whether you use our app or your own app, we can support your digital key solution needs. While not required, Openkey works best when integrated with your property management system. OpenKey is the largest independent digital key provider in the hospitality industry. Our team boasts extensive experience in providing technology solutions to the hotel industry, and we strive to consistently deliver the most cutting-edge, user-friendly, and dependable solutions to enhance your guests’ experience and streamline your operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Independent B&Bs, guesthouses and boutique hotels. Restaurants and cafes.

Audience

Hotels and resorts requiring a solution to develop a contactless guest experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Version Supported
Free Trial Supported

Pricing

$4 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Having the ability to catch our hotel reviews before they go live takes a huge pressure off us as small business owners. The dashboard is not overwhelming at all and loved the aesthetics The morning email telling us what happened the previous day is also a nice touch and makes us not feel like we have to check the dashboard all the time. The service signature is amazing, the staff are super excited and it has given them something to focus on whilst also helping our hotel as the staff try much harder

Cons

  • nothing as yet still playing around with it all but will report back if anything found.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

IntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com

Company Information

OpenKey
United States
www.openkey.co

Alternatives

Reviato

Reviato

EthosLink

Alternatives

INTELITY

INTELITY

Intelity

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Integrations

Amadeus 8 Not Supported
Clock PMS+ Not Supported
Frontdesk Anywhere Not Supported
GuestPoint Not Supported
Infor CRM Not Supported
Innkey PMS Not Supported
Little Hotelier Not Supported
Mews Not Supported
OpenHotel PMS Not Supported
Oracle Hospitality Suite8 Not Supported
RMS POS Not Supported
RoomRaccoon Not Supported
ShalomCloud Not Supported
SimpleK Not Supported
SiteMinder Not Supported
SkyWare PMS Not Supported
ThinkReservations Not Supported
WebRezPro Not Supported
WinHMS Express Not Supported

Integrations

Amadeus 8 Supported
Clock PMS+ Supported
Frontdesk Anywhere Supported
GuestPoint Supported
Infor CRM Supported
Innkey PMS Supported
Little Hotelier Supported
Mews Supported
OpenHotel PMS Supported
Oracle Hospitality Suite8 Supported
RMS POS Supported
RoomRaccoon Supported
ShalomCloud Supported
SimpleK Supported
SiteMinder Supported
SkyWare PMS Supported
ThinkReservations Supported
WebRezPro Supported
WinHMS Express Supported
Claim IntuitiveStay and update features and information
Claim IntuitiveStay and update features and information
Claim OpenKey and update features and information
Claim OpenKey and update features and information