InterceptumAcquiro Systems
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Survey360Pointel
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Related Products
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About
Create online surveys with our easy-to-use software. No programming skills required! Easily invite participants by sending invitation emails, posting surveys on social media such as Facebook and Twitter, or by using our website visitor interception technology. View the results of your online surveys instantly as they are being collected. Receive email notifications when a participant completes a survey. Perform advanced analysis with our easy-to-use analysis and reporting tools. Export your survey data in Excel or SPSS. Control which website visitors participate in your online intercept surveys (popup surveys) or are redirected to other pages to take part in other activities. Obtain a full visit trail of visitors who complete your survey. Advanced configurations options throughout the Interceptum platform allow you to control all aspects of your online surveys and their questions.
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About
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers.
Pointel Survey360 has won Gold Award for The Most Innovative Technology award at the recently held 17th Contact Center World Awards. We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to create surveys and improve their operations
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Audience
Contact Centers, Call Centers, SMB's, Enterprise Business
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$17.50/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAcquiro Systems
Founded: 2008
Canada
www.interceptum.com
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Company InformationPointel
Founded: 1999
United States
www.pointel.com
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Salesforce
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